Resources - Transformation and Innovation Exchange
Back
Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre
Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre
00
Case study
Case study about Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services joint call handling centre.
customer centric
south east
customer service
berkshire
buckinghamshire
oxfordshire
emergency services
Category:
Characteristics
Change approach
Characteristics » Managing expenditure
Characteristics » Use of digital and technology
Change approach » Service focus
Local government services
Local government services » Community safety
Content Related to Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre
Case study about Wrexham Council targeting customer-focused communications.
Published 28 June 2019
Rating
00
Case study about Birmingham City Council's innovation in council
house building.
Published 28 June 2019
Rating
00
Case study about Aylesbury Vale Council's planning innovation.
Published 28 June 2019
Rating
00
Case study about Ryedale Council's new behaviours based approach.
Published 28 June 2019
Rating
00
Case study about Bracknell Forest Council restructuring their support services.
Published 28 June 2019
Rating
00
Case study about South Hams and West Devon Councils integrating back
end services.
https://www.southhams.gov.uk
https://www.westdevon.gov.uk
Published 01 July 2019
Rating
00
Case study about Sevenoaks District Council improving customer experience.
Published 28 June 2019
Rating
10
Case study about Cambridge, Huntingdonshire and South Cambridgeshire
Councils joining up their legal departments.
https://www.cambridge.gov.uk
http://www.huntingdonshire.gov.uk
..
Published 01 July 2019
Rating
00
Case study introducing a new care assurance framework at Isle of
Wight Council.
Published 28 June 2019
Rating
00
Case study about implementing a new business model at Aylesbury Vale Council.
Published 28 June 2019
Rating
00
Case study about East Ayrshire Council's funeral services redesign.
Published 01 July 2019
Rating
00
Case study about Wigan Council's development of a single view of a
child's record.
Published 28 June 2019
Rating
00