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Coursera - management and administration training
Coursera - management and administration training
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Every course on Coursera is taught by top instructors from the world’s best universities and educational institutions. Courses include recorded video lectures, auto-graded and peer-reviewed assignments, and community discussion forums. When you complete a course, you’ll receive a shareable electronic Course Certificate.
Online and open to everyone, Learn a new skill in 4-6 weeks,
Priced at about $29-$99, Earn a Course Certificate
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elearning
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coursera
Category:
Critical success factors » Getting the best from staff
Characteristics » Use of data and intelligence
Change approach » Service focus
Change approach » Customer focus
Change approach » Joined up
Change approach » Community focus
Local government services » Administration and government
Content Related to Coursera - management and administration training
Case study about Wrexham Council targeting customer-focused communications.
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Case study about Birmingham City Council's innovation in council
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Published 28 June 2019
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Case study about Aylesbury Vale Council's planning innovation.
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Case study about Ryedale Council's new behaviours based approach.
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Case study about Bracknell Forest Council restructuring their support services.
Published 28 June 2019
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Case study about South Hams and West Devon Councils integrating back
end services.
https://www.southhams.gov.uk
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Case study about Sevenoaks District Council improving customer experience.
Published 28 June 2019
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Case study about Cambridge, Huntingdonshire and South Cambridgeshire
Councils joining up their legal departments.
https://www.cambridge.gov.uk
http://www.huntingdonshire.gov.uk
..
Published 01 July 2019
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Case study introducing a new care assurance framework at Isle of
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Published 28 June 2019
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Case study about implementing a new business model at Aylesbury Vale Council.
Published 28 June 2019
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Case study about East Ayrshire Council's funeral services redesign.
Published 01 July 2019
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Case study about Wigan Council's development of a single view of a
child's record.
Published 28 June 2019
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