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Local Government Benchmarking (Scotland)
Local Government Benchmarking (Scotland)
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This site brings together, for the first time, a wide range of information about how all Scottish councils perform in delivering better services to local communities, including the cost of services and how satisfied citizens are with them.
scotland
service planning
benchmarking
improvement service
performance
performance monitoring
Category:
Critical success factors » Leadership and management
Critical success factors » Approach to change
Critical success factors » Getting the best from staff
Characteristics » Use of data and intelligence
Change approach » Service focus
Local government services » Administration and government
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http://www.huntingdonshire.gov.uk
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Case study introducing a new care assurance framework at Isle of
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