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Six Steps to Managing Demand in Adult Social Care

Six Steps to Managing Demand in Adult Social Care

Six Steps to Managing Demand in Adult Social Care

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Frpm Oxford Brookes University - John Bolton and Philip Provenzano. How Councils can deliver outcomes and manage demand and suggested that improving performance management of strategic objectives might assist in delivering the changes required

Category: Critical success factors » Leadership and management Critical success factors » Approach to change Critical success factors » Getting the best from staff Characteristics » Use of data and intelligence Change approach » Service focus Change approach » Customer focus Change approach » Joined up Change approach » Community focus Local government services » Administration and government Local government services » Adult social care Local government services » Children and family care Local government services » Public health