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Case study: data sharing and operational agreements between Leicester City Council and the emergency services

Case study: data sharing and operational agreements between Leicester City Council and the emergency services

Case study: data sharing and operational agreements between Leicester City Council and the emergency services

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User Portrait  Created By Tim Adams
Case study

Braunstone Blues is a multi-agency early intervention project consisting of a team from each of the three emergency services (fire and rescue, police and ambulance) operating in the deprived Braunstone area in the City of Leicester. The team’s purpose is to reduce the increasing reliance and demand on emergency services, by educating and supporting the local community through a programme of visits and organised events about alternative
support services.  It examines the barriers and the solutions to working together and (especially) sharing agreements for personal data between all the participants.

Category: Critical success factors » Leadership and management Critical success factors » Approach to change Characteristics » Role of the authority Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Change approach » Service focus Change approach » Customer focus Change approach » Joined up Change approach » Community focus Local government services » Administration and government Local government services » Adult social care Local government services » Advice and benefits Local government services » Children and family care Local government services » Community safety