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Open Referral in Three Minutes

Open Referral in Three Minutes

Open Referral in Three Minutes

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User Portrait  Created By Tim Adams
Guide

This is a three minute video presentation by the open referral team explaining an approach to improve the discovery and matching of local and hyper local services to the individual (and often) complex needs and circumstances of the citizens and business that we serve in local government.

Category: Critical success factors » Approach to change Characteristics » Role of the authority Characteristics » Use of data and intelligence Characteristics » Use of digital and technology Change approach » Service focus Change approach » Customer focus Change approach » Joined up Change approach » Community focus Local government services » Administration and government Local government services » Adult social care Local government services » Advice and benefits Local government services » Business and employment (including trading standards) Local government services » Children and family care Local government services » Housing and homelessness Local government services » Leisure and culture Local government services » Public health