Resources - Transformation and Innovation Exchange

Embracing digital transformation - Lewisham Council

Case study

This case study sets out the benefits of becoming a more digital focused council.

https://digital1st.co.uk/our-work/lewisham-council/

customer focus transformation service redesign

Category: Critical success factors Characteristics Change approach Critical success factors » Approach to change Characteristics » Use of digital and technology Change approach » Customer focus

Comments

Angela Moore 1 Year Ago

It would be interesting to hear how Lewisham kept their Programme current, e.g. adapting and adopting to take advantage (or respond to) technological and business change that occurred during the finalisation of the initial Design phase and through the Delivery phase.

Resources - Transformation and Innovation Exchange

Embracing digital transformation - Lewisham Council

Embracing digital transformation - Lewisham Council

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