A support package from the LGA to improve workforce productivity by helping them to assess their approaches to performance management and employee engagement.  Offering advice and guidance to hel..

This initiative aims to improve the way government and other organisations create, share and use (or ‘generate, transmit and adopt’) high quality evidence for decision-making. It supports more ..

Website to help arts and  health organisations and practitioners to:  – engage with evaluation creatively – improve your practice – make well-informed spending decisions – strengthen the ev..

​​​​​​​In looking at these emerging use cases for council data as part of a Nesta/LGA project in 2016, we saw some of the factors which enable data use to lead to tangible improvements. Based on ..

This site brings together, for the first time, a wide range of information about how all Scottish councils perform in delivering better services to local communities, including the cost of servic..

Knowledge Hub community consists of over 150,000 public service professionals and their partners who use Knowledge Hub to exchange ideas and solutions and share good practice and innovation.

The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve ..

Broad approach to the question of What Works for public service reform. Know -­‐ about problems; Know -­‐ what works; Know -­‐ how (to put into practice); Know -­‐ who (to involve); Know -­..

The Council has articulated its key priorities in the Dudley Council Plan 2016-19. Informed by engagement with the Cabinet and Leadership Forum, the Plan sets out three priorities of ‘stronger, s..