Resources - Transformation and Innovation Exchange

Case study about Wrexham Council targeting customer-focused communications.

Case study about Birmingham City Council's innovation in council house building.

Case study about Cheshire East Council's promotion of self care.

Case study about implementing a new business model at Aylesbury Vale Council.

Case study introducing a new care assurance framework at Isle of Wight Council.

Case study about Wigan Council's development of a single view of a child's record.

Case study about Stafford Borough Council's partnership with Staffordshire Women's Aid to develop ForwardHouse refuge.

NALC is the National Association of Local Councils.  It is a supporting member organisation for Town and Parish Councils.  This document is a useful guide and summary of the practices and benefit..

This is a self-assessment capability launched in May 2019 by the LGA to help councils self-assess their strategy and capability in their methods of communications

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