Resources - Transformation and Innovation Exchange

Case study about Rother and Wealden Councils' review of revenues services performance.

Case study about how Rother and Wealden Councils compared, shared and streamlined their Procure to Pay services.

Case study about Rother and Wealden District Councils Planning Management Development Service.

Case study about Rother District Council's restructure of Environmental Health Services.

Case study about shared services between South Oxfordshire, Cheltenham, Forest of Dean and West Oxfordshire Councils.

Case study about collaboration between Norwich City Council's parks and open spaces team and the community enabling team.

Case study about Portsmouth's changes to the design and management of environmental services, which is now used across a range of other services.

Case study about how North Kesteven has generated income through linking people, places and parking.

Case study about Nationwide's call centre staff development programme.

Case study about the Metropolitan Police One Met Model transformation and business redesign programme.

Case study about Lincolnshire Police's sector leading integrated mobile technology records management system.

Case study about how Lewes District and Eastbourne Borough Councils have brought their teams together, have reduced expenditure and are developing a more creative, innovative culture.

Case study about Lambeth's integration and standardisation of IT systems.

Case study about Lambeth's integrated leisure and health that encourages healthier lifestyles.

Case study about implementing public roaming wifi via the Kent Public Service Network partnership.

Case study telling how Kent County Council have restructured their Human Resources.

Case study about a collaborative initiative between Kent Local Authorities and the University of Kent to comprehensively tackle the challenges of new accessibility regulations.

Through a combination of place-based ethnography and peer research, we revealed how a large proportion of ESA claimants were completely isolated from any support. A lack of co-ordination between ..

Oxfordshire County Council has developed new Data Stories following a consultation with local data users. Data Stories provide data on a topic as a sequence of interactive infographics. This enab..

Using place-based ethnography, depth-interviews, co-design and stakeholder workshops our research went beyond ‘stated needs’ to reveal the underlying needs and difficulties facing parents and c..