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Rother District and Wealden District Councils - Revenues Services
Case study about Rother and Wealden Councils' review of revenues services performance.
Published 01 July 2019
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Rother District and Wealden District Councils - Procure to Pay
Case study about how Rother and Wealden Councils compared, shared and streamlined their Procure to Pay services.
Published 01 July 2019
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Rother District and Wealden District Councils - Business process improvement
Case study about Rother and Wealden District Councils Planning Management Development Service.
Published 01 July 2019
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Rother District Council - Environmental Health Services
Case study about Rother District Council's restructure of Environmental Health Services.
Published 01 July 2019
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Publica Group - Shared services
Case study about shared services between South Oxfordshire, Cheltenham, Forest of Dean and West Oxfordshire Councils.
Published 01 July 2019
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Norwich City Council - parks and open spaces
Case study about collaboration between Norwich City Council's parks and open spaces team and the community enabling team.
Published 01 July 2019
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Portsmouth City Council - Systems Thinking
Case study about Portsmouth's changes to the design and management of environmental services, which is now used across a range of other services.
Published 01 July 2019
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North Kesteven District Council - linking people, places and parking
Case study about how North Kesteven has generated income through linking people, places and parking.
Published 01 July 2019
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Nationwide Building Society - Customer Demand
Case study about Nationwide's call centre staff development programme.
Published 01 July 2019
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Metropolitan Police - One Met Model
Case study about the Metropolitan Police One Met Model transformation and business redesign programme.
Published 01 July 2019
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Lincolnshire Police - Records management system
Case study about Lincolnshire Police's sector leading integrated mobile technology records management system.
Published 01 July 2019
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Lewes District and Eastbourne Borough Councils - joint transformation programme
Case study about how Lewes District and Eastbourne Borough Councils have brought their teams together, have reduced expenditure and are developing a more creative, innovative culture.
Published 01 July 2019
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London Borough of Lambeth - Oracle Cloud standardisation
Case study about Lambeth's integration and standardisation of IT systems.
Published 01 July 2019
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London Borough of Lambeth - integrated leisure and health
Case study about Lambeth's integrated leisure and health that encourages healthier lifestyles.
Published 01 July 2019
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Kent Public Service Network
Case study about implementing public roaming wifi via the Kent Public Service Network partnership.
Published 01 July 2019
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Kent County Council - Human Resources
Case study telling how Kent County Council have restructured their Human Resources.
Published 01 July 2019
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Kent County Council and University of Kent - Digital Inclusion
Case study about a collaborative initiative between Kent Local Authorities and the University of Kent to comprehensively tackle the challenges of new accessibility regulations.
Published 01 July 2019
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The barriers of binary thinking: tackling health-related worklessness on the Wirral
Through a combination of place-based ethnography and peer research, we revealed how a large proportion of ESA claimants were completely isolated from any support. A lack of co-ordination between ..
Published 01 July 2019
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Creative responses to local Data Users' needs: Data Stories and R-Area Profiles
Oxfordshire County Council has developed new Data Stories following a consultation with local data users. Data Stories provide data on a topic as a sequence of interactive infographics. This enab..
Published 01 July 2019
Rating
10
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The value of making friends: How a deeper understanding of user need has created a brighter future for children in Waltham Forest
Using place-based ethnography, depth-interviews, co-design and stakeholder workshops our research went beyond ‘stated needs’ to reveal the underlying needs and difficulties facing parents and c..
Published 01 July 2019
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00
Showing 141 to 160 of 313 entries.