Resources - Transformation and Innovation Exchange

Key policies, good practice and guidance from the Cabinet Office on making outsourcing decisions and contracting outside suppliers for the delivery of public services.

Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset.  This article summarises the key elements of that mindset, ..

Insight blog, for all things research in Essex

A guide to different ways to consult with local people using online methods, by CitizenLab 2020

The Local Government Association and the Open Data Institute worked in partnership in 2017/8 to develop a series of six online, free eLearning modules aimed at helping to inform users on the best..

Nationally funded programme of world-class health informatics training

A range of information from the Royal Statistical Society (RSS) on events, training, and articles on a wide variety of subjects

New Economy is a trading arm of the Greater Manchester Combined Authority. Established in July 2009 to deliver policy, strategy and research advice to promote economic growth and prosperity in Gr..

A UK-wide network that promotes the use of high quality evidence to inform decisions on strategy, policy and practice. Through advocacy, publishing research, sharing ideas and advice, and holding..

Wycombe District Council reduced the annual cost of its planning service by £500,000 without cutting jobs. Client satisfaction and staff morale were maintain..

A tool for teams to assess the progress of their transformation programme and identify which areas need more attention, developed by the Government Digital Service. 

A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.

Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will ne..

This Nesta and LGA report, the second in the Local Datavores series, uses case study research to promote some of the more pioneering uses of data in local government. It features a wide range of ..

An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.

This case study sets out the benefits of becoming a more digital focused council.

Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more com..

A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user ne..

A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.

There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary servi..