Resources - Transformation and Innovation Exchange

An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.

This case study sets out the benefits of becoming a more digital focused council.

Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more com..

A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user ne..

A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.

There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary servi..

How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.

This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an or..

The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.

East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully deli..

The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care...

A report by the Housing LIN ( Housing Learning and Improvement Network)  ..

This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to incre..

A booklet guide outlining the benefits of using an agile approach produced from the LGA's Digital Channel Shift Programme

A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme

A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme

A booklet on how to run a successful project produced from the LGA's Digital Channel Shift Programme

Image tweeted by Dr Andrea Siodmok, Policy Lab - framework to support policy analytics.

Pembrokeshire County Council launched a new, novel kerbside recycling scheme in Autumn 2019.  This Youtube video is a light-hearted communications channel for its residents and is an innovative w..

This major report sets out a bold plan of action to ensure effective early intervention is available to the children, young people and families who need it most.