Resources - Transformation and Innovation Exchange

This case study highlights the work that Coventry City Council has undertaken to view local and comparative performance data for benchmarking. Coventry makes use of the LG Inform Plus direct data..

In August 2020, the NZ Government become the first in the world to outline a set of standards to guide the use of algorithms by public agencies.  We live in a data rich world where algorithms pla..

Two councils in the Cambridge area - Cambridge City and South Cambridgeshire - have joined forces to communicate and inform their citizens about their plan for area rejuvenation. They have used c..

Key policies, good practice and guidance from the Cabinet Office on making outsourcing decisions and contracting outside suppliers for the delivery of public services.

Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset.  This article summarises the key elements of that mindset, ..