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Resource
How Toronto Reined In Big Tech
An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
Published 24 January
Rating
00
Resource
Embracing digital transformation - Lewisham Council
This case study sets out the benefits of becoming a more digital focused council.
Published 17 January
Rating
00
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Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more com..
Published 30 December 2020
Rating
00
Resource
Designing Services: Scoping the Transaction
A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user ne..
Published 27 December 2019
Rating
00
Resource
Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
Published 27 December 2019
Rating
00
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Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary servi..
Published 23 December 2019
Rating
00
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Westminster City Council – Development of a new digital platform and services for Adult Social Care
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Published 19 December 2019
Rating
00
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Wokingham Borough Council - implementation of a new operating model
This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an or..
Published 18 December 2019
Rating
00
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Troubled Families Programme
The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.
Published 11 December 2019
Rating
00
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East Riding of Yorkshire Council use of Building Information Modelling
East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully deli..
Published 09 December 2019
Rating
00
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Identifying the health care system benefits of housing with care
The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care...
Published 04 December 2019
Rating
00
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Lessons learned in housing an ageing population
A report by the Housing LIN ( Housing Learning and Improvement Network)  ..
Published 04 December 2019
Rating
00
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How to Develop a Community-Led Approach to Age Friendly Housing in Central Bedfordshire
This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to incre..
Published 04 December 2019
Rating
00
Resource
Benefits of using an agile approach
A booklet guide outlining the benefits of using an agile approach produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
20
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Successful stakeholder management
A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
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User research and testing
A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
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Running a successful project
A booklet on how to run a successful project produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
10
Resource
Policy analytics ladder - adapted from Gartner
Image tweeted by Dr Andrea Siodmok, Policy Lab - framework to support policy analytics.
Published 13 November 2019
Rating
00
Resource
Pembrokeshire - kerb-side recycling scheme
Pembrokeshire County Council launched a new, novel kerbside recycling scheme in Autumn 2019.  This Youtube video is a light-hearted communications channel for its residents and is an innovative w..
Published 07 November 2019
Rating
00
Resource
Realising the potential of early intervention
This major report sets out a bold plan of action to ensure effective early intervention is available to the children, young people and families who need it most.
Published 29 October 2019
Rating
00
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LGA / ODI eLearning modules on better use of data and open darta
The Local Government Association and the Open Data Institute worked in partnership in 2017/8 to develop a series of six online, free eLearning modules aimed at helping to inform users on the best..
Published 07 October 2019
Rating
10
Resource
NHS Secondary use of data governance tool
This tool consists of six steps that help care systems to establish robust data governance for integrated care. These steps can be undertaken sequentially to provide an end-to-end solution, or ac..
Published 07 October 2019
Rating
10
Resource
LG Inform – Headline Report
This report compares data about your authority for a range of services to that of other similar authorities. It allows you to examine your authority’s perfor..
Published 02 October 2019
Rating
50
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LG Inform
A data tool maintained by the LGA that brings together more than 5,000 pieces of up-to-date performance, financial, demographic and other data about a council and its area, and presents it in cha..
Published 02 October 2019
Rating
30
Resource
Helping Staff to Embrace Change
A blog about how to help staff internalise and embrace change, through empowering advocates and champions.
Published 25 September 2019
Rating
00
Resource
Transformation as a Journey
A blog about how to demonstrate the leadership that is needed to drive change internally.
Published 25 September 2019
Rating
00
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20 Tools for Innovating in Government
This handbook from NESTA offers 20 tools proven to help innovation flourish inside government, based on their work for over more than a decade
Published 18 September 2019
Rating
00
Resource
Shifting power, supporting communities and reshaping public services
These five case studies from Nesta, are written by local authority innovators working with citizens to reshape public services.
Published 16 September 2019
Rating
00
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Transforming Outcomes for People, Places and Public Services
An article about a new community-based multi-agency approach that is demonstrating it can transform outcomes for people in Oldham and as a result is also generating savings for the public purse. ..
Published 05 September 2019
Rating
10
Resource
Developing a New Model for Delivering Children's Social Care
A case study of how Leicestershire County Council developed a care placement strategy to help them improve the process for managing children in the care system, which involved working with an ext..
Published 05 September 2019
Rating
00
Resource
What is Real Transformation and How do you Make it Happen?
A think piece on how transformation was delivered in Wigan Council, by Donna Hall, chief executive.
Published 05 September 2019
Rating
00
Resource
Transformation in Rotherham
An article by Ian Thomas, former Director of Children and Young People's Services at Rotherham Borough Council, on his experience of transforming children's services.
Published 05 September 2019
Rating
00
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Case Study: West Suffolk Council solar farm and rental income
West Suffolk Council has invested in the renewable energy market and commercial rent, which has had a secondary benefit of protecting jobs and business interest in the local area.
Published 05 September 2019
Rating
00
Resource
Happy Ever After or Till Death Us Do Part?
A think piece on leadership and technology, by Max Wide of the Connected Places Catapult, that helps understand the role of technology as a tool for change (rather than being the change in itself..
Published 05 September 2019
Rating
00
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Commissioning as an Approach to Transformation
A think piece on the role of commissioning in transformation, by Benjamin Taylor and Garath Symonds from the Public Sector Transformation Academy.
Published 05 September 2019
Rating
00
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Six Steps to Managing Demand in Adult Social Care - A performance management approach
A report from IPC that highlights how taking a performance management approach can help councils deliver outcomes and better manage demand in adult social care.
Published 04 September 2019
Rating
00
Resource
BEACON COUNCIL RESEARCH REPORT - CRIME REDUCTION IN RURAL AREAS
This paper outlines the key trends in rural crime and suggests a framework for action to reduce crime in rural areas. It highlights the difficulties inherent in developing rural solutions and off..
Published 03 September 2019
Rating
00
Resource
West Suffolk Council solar farm generates an income of £1.5 million, £100,000 more than expected.
A discussion on Twitter about West Suffolk's solar farm. It saw an income of £1.5 million coming substantially from a combination of selling electricity to the grid and income from Renewable Obli..
Published 21 August 2019
Rating
00
Resource
The key enablers of developing an effective partnership-based early help offer
This research explores the enablers of and barriers to developing and sustaining an effective local early help offer. The findings are based on in-depth engagement with eight local areas w..
Published 13 August 2019
Rating
00
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Case Study Eastleigh Borough Council: Purchasing Property Assets
Case study describing activity that Eastleigh Borough Council have undertaken to pursue the purchase of a range of property assets which generate a high investment yield.
Published 07 August 2019
Rating
00
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Skills and behaviours to fuel innovation in government - NESTA
Around the world, governments are investing in innovation skills for public servants. This NESTA toolkit explores the kinds of behaviours we need to see in order to succe..
Published 09 July 2019
Rating
00
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Data Visualisation in Children’s Social Care
​​ Report by Coram exploring the potential of data visualisation to improve decision-making and performance in children’s social care. A prototype was ..
Published 08 July 2019
Rating
00
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Enhancing productivity through employee support (LGA)
A support package from the LGA to improve workforce productivity by helping them to assess their approaches to performance management and employee engagement.  Offering advice and guidance to hel..
Published 02 July 2019
Rating
00
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Ideas to re-recruit social workers (LGA)
Many social workers have left their profession.  For some it has been a while since they left.  Whatever the reasons for their departure - perhaps a career break, caring for a family member - the..
Published 02 July 2019
Rating
10
Resource
Workforce Focus (LGA)
The primary aim of this document is to help senior HR professionals and their teams to develop local action plans for workforce improvement by providing facts and ideas.
Published 02 July 2019
Rating
00
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Epsom and Ewell Borough Council - Income generation and enterprise plan
The primary aim was to create a strategy that would enable Epsom and Ewell Borough Council to have an improved approach to commercialism in services it currently provides. This would ..
Published 01 July 2019
Rating
00
Resource
Melton Borough Council - Timesage
Timesage is a commercial brand for Melton Borough Council. The initial aim was to develop a pilot with a view to providing chargeable services to local people using a monthly subscrip..
Published 01 July 2019
Rating
00
Resource
Eastbourne Borough Council - CloudConnx
Case study about Eastbourne's CloudConnx - creating affordable broadband for businesses.
Published 01 July 2019
Rating
00
Resource
Tackling multiple unhealthy risk factors - emerging lessons from practice - (The King's Fund)
This paper sets out the experience, learning and practice of eight areas (six local authority services and two NHS services) that are designing services to support their populations to change u..
Published 01 July 2019
Rating
00
Resource
Innovate to save case studies (NESTA)
Innovate to Save was launched in 2017 and took eight projects through research and development to test their ideas for improving public services and generating cashable savings. These ..
Published 01 July 2019
Rating
10
Resource
Commercialisation: best practice map (LGA)
An online map maintained by the LGA showing councils in England that are engaged in commercial activities – the data behind the map is updated on a rolling basis. The examples on the map are br..
Published 01 July 2019
Rating
00
Resource
LGA Consultancy: workforce
The LGA has developed its thinking on workforce around five strategic themes: organisational development, pay and reward, recruitment and retention, skills development, leadership development.
Published 01 July 2019
Rating
10
Resource
Wealden District Council - reducing residents energy bills
Case study about Wealden's partnership with iChoosr to help reduce residents' energy bills.
Published 01 July 2019
Rating
00
Resource
The 21st Century Public Servant - experiences of individuals working in councils and the wider public sector (LGA)
The Local Government Association (LGA), Society of Local Authority Chief Executives (SOLACE) and Public Sector People Managers' Association (PPMA) have been working together with our academic p..
Published 01 July 2019
Rating
10
Resource
Disability confidence - equalities and inclusion
The LGA recognises the value and importance of equalities and inclusion, not only as a legal obligation for employers, but as a way of attracting, developing and retaining talent. The Disability ..
Published 01 July 2019
Rating
10
Resource
Apprenticeship support programme (LGA)
LGA provided support to councils so they can maximise the Return on Investment (ROI) of their apprenticeship levy.
Published 01 July 2019
Rating
10
Resource
Wellbeing and inclusion support (LGA)
Wellbeing and inclusion are essential for a happy, high performing and productive workforce. These web resources from the LGA cover building strong, sustainable, people-oriented organisations.
Published 01 July 2019
Rating
10
Resource
Wellbeing and resilience at work resources (LGA)
Promoting emotional resilience and wellbeing improves the health of an organisation as well as that of its employees. This podcast from the LGA highlights some of the different models and ways of..
Published 01 July 2019
Rating
10
Resource
Gender pay gap analysis (LGA)
Data, information and discussion on the gender pay gap in local government.
Published 01 July 2019
Rating
10
Resource
Managers' guides to flexible working (LGA)
These online documents from the LGA explain why hiring flexibly can be beneficial to councils and how to go about it.
Published 01 July 2019
Rating
10
Resource
Workforce and human resources support (LGA)
LGA resources to work with councils and their partners to help create a workforce able to respond to major changes within the public sector.
Published 01 July 2019
Rating
10
Resource
Council for Disabled Children (CDC) - Case Law Directory
Council for Disabled Children, community focused case study for legal issues relating to disabled children and young people
Published 01 July 2019
Rating
00
Resource
Barking and Dagenham video - we make our city
Barking and Dagenham, community focused case study, video about working within the community (not guaranteed to work in Internet Explorer browser)
Published 01 July 2019
Rating
00
Resource
Social Care Future blog
Glimpses of the future: How do areas shift from marginal change to serious re-design around what really matters to people and communities? Discussions and breifings via blogs from a variety of ..
Published 01 July 2019
Rating
00
Resource
Scottish Local Government Benchmarking Framework on the Knowledge Hub
Knowledge Hub group whose purpose is to collaboratively develop a comparative benchmarking framework for Scottish Local Government that supports the targeting of transformational/change resources..
Published 01 July 2019
Rating
10
Resource
Care and health toolkits and support (LGA)
Collected care and health toolkits, support and resources from the LGA
Published 01 July 2019
Rating
10
Resource
Adult social care risk awareness self-assessment tool (LGA)
LGA's adult social care risk awareness self-assessment tool.
Published 01 July 2019
Rating
10
Resource
Health and wellbeing research and shared learning at the LGA
Support, research and shared learning on health and wellbeing from LGA
Published 01 July 2019
Rating
10
Resource
European Union Digital Public Services Scoreboard
Reports and analysis on the trends of ICT-enabled benefits for public services in European member states
Published 01 July 2019
Rating
10
Resource
The Digital Economy and Society Index (DESI)
An index on Europe’s digital performance, tracking the evolution of EU member states in digital competitiveness
Published 01 July 2019
Rating
00
Resource
TED talk - the 'Golden Circle' by Simon Sinek
TED is an initiative where Technology, Entertainment and Design converged and today covers almost all topics.  This is a YouTube video of a talk by Simon Sinek which looks into the belief and val..
Published 01 July 2019
Rating
00
Resource
Decision-making and accountability toolkit (LGA)
The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve ..
Published 01 July 2019
Rating
10
Resource
The Trafford Data Lab
The Trafford Data Lab supports decision-making in Trafford, Greater Manchester, by revealing patterns in data through visualisation. Many data sources and free applications to support transformat..
Published 01 July 2019
Rating
20
Resource
LGA resources in support of transformation
As councils seek to meet the financial challenge, many are embarking on significant transformation programmes. The approaches taken are many and varied, and there is no one ‘right way' to do it. ..
Published 01 July 2019
Rating
10
Resource
National Procurement Strategy 2018 - toolkit (LGA)
This toolkit has been developed by the LGA and partners to support delivery of the National Procurement Strategy for Local Government in England 2018.
Published 01 July 2019
Rating
10
Showing 1 to 75 of 303 entries.