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The Outsourcing Playbook
Key policies, good practice and guidance from the Cabinet Office on making outsourcing decisions and contracting outside suppliers for the delivery of public services.
Published 11 June
Rating
00
Resource
How One Person Can Change the Conscience of an Organization
Corporate transformations do not always start at the top. Middle managers can make significant change when they have the right mindset.  This article summarises the key elements of that mindset, ..
Published 08 June
Rating
00
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Essex County Council - Insight Blog
Insight blog, for all things research in Essex
Published 29 April
Rating
10
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Six Methods of Online Consultation
A guide to different ways to consult with local people using online methods, by CitizenLab 2020
Published 02 April
Rating
00
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LGA / ODI eLearning modules on better use of data and open data
The Local Government Association and the Open Data Institute worked in partnership in 2017/8 to develop a series of six online, free eLearning modules aimed at helping to inform users on the best..
Published 05 March
Rating
10
Resource
NHS Digital Academy
Nationally funded programme of world-class health informatics training
Published 04 March
Rating
00
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Stats Life community
A range of information from the Royal Statistical Society (RSS) on events, training, and articles on a wide variety of subjects
Published 04 March
Rating
00
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New Economy - Manchester
New Economy is a trading arm of the Greater Manchester Combined Authority. Established in July 2009 to deliver policy, strategy and research advice to promote economic growth and prosperity in Gr..
Published 04 March
Rating
00
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Alliance for Useful Evidence
A UK-wide network that promotes the use of high quality evidence to inform decisions on strategy, policy and practice. Through advocacy, publishing research, sharing ideas and advice, and holding..
Published 04 March
Rating
00
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Planning service: reducing costs and increasing income from new commercial services
Wycombe District Council reduced the annual cost of its planning service by £500,000 without cutting jobs. Client satisfaction and staff morale were maintain..
Published 03 March
Rating
10
Resource
The 7 Lenses of Transformation Maturity Matrix
A tool for teams to assess the progress of their transformation programme and identify which areas need more attention, developed by the Government Digital Service. 
Published 25 February
Rating
00
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The Art of Brilliance: A Handbook for Leaders of Transformation Programmes
A practical guide to help project managers focus on the right behaviours that are needed to deliver complex transformations.
Published 25 February
Rating
00
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Birmingham – climate change and vulnerable communities
Birmingham's Climate Change Adaptation Partnership is putting health inequalities at the heart of its strategy. It's offering a range of tools and approaches to identify which communities will ne..
Published 25 February
Rating
80
Resource
Wise Council: Insights From The Cutting Edge Of Data-Driven Local Government
This Nesta and LGA report, the second in the Local Datavores series, uses case study research to promote some of the more pioneering uses of data in local government. It features a wide range of ..
Published 30 January
Rating
10
Resource
How Toronto Reined In Big Tech
An article in the New York Times on how Toronto plans to work with a private sector partner to develop as a 'smart city', but keep the data collected as a public asset.
Published 24 January
Rating
20
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Embracing digital transformation - Lewisham Council
This case study sets out the benefits of becoming a more digital focused council.
Published 17 January
Rating
40
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Eastleigh Borough Council – Implementation of new target operating model
Eastleigh Borough Council has transformed its ageing technology infrastructure into state of the art to support a digital way of working, improved customer access, the development of a more com..
Published 30 December 2020
Rating
00
Resource
Designing Services: Scoping the Transaction
A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user ne..
Published 27 December 2019
Rating
10
Resource
Lessons Learned From Five Years of Failure
A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
Published 27 December 2019
Rating
00
Resource
Income Generation For Local Authorities
There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary servi..
Published 23 December 2019
Rating
00
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Westminster City Council – Development of a new digital platform and services for Adult Social Care
How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
Published 19 December 2019
Rating
00
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Wokingham Borough Council - implementation of a new operating model
This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an or..
Published 18 December 2019
Rating
00
Resource
Troubled Families Programme
The Troubled Families Programme helps thousands of families across England to get the help they need to address multiple, complex problems.
Published 11 December 2019
Rating
00
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East Riding of Yorkshire Council use of Building Information Modelling
East Riding of Yorkshire Council has developed in Bridlington one of the best leisure facilities in the country. Using Building Information Modelling (BIM), the project team has successfully deli..
Published 09 December 2019
Rating
00
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Identifying the health care system benefits of housing with care
The Housing Learning and Improvement Network (Housing LIN) and Southampton City Council have published the results of a study that highlights the health care system benefits of housing with care...
Published 04 December 2019
Rating
00
Resource
Lessons learned in housing an ageing population
A report by the Housing LIN ( Housing Learning and Improvement Network)  ..
Published 04 December 2019
Rating
00
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How to Develop a Community-Led Approach to Age Friendly Housing in Central Bedfordshire
This guide by the Housing LIN (Housing Learning and Improvement Network) sets out action that will assist communities in Central Bedfordshire to take the next steps in implementing plans to incre..
Published 04 December 2019
Rating
00
Resource
Benefits of using an agile approach
A booklet guide outlining the benefits of using an agile approach produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
20
Resource
Successful stakeholder management
A booklet guide on successful stakeholder management produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
Resource
User research and testing
A booklet guide on user research and testing produced from the LGA's Digital Channel Shift Programme
Published 18 November 2019
Rating
00
Showing 1 to 30 of 311 entries.