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Designing services: scoping the transaction (Government Digital Services)
A guide to help service design by scoping out the transaction well at the start of the project. This is part of Design Community's work to ensure government services are designed to meet user...
By:
Guy Head
Last updated:
01 Mar 2024
Type:
Guide
0
0
Resource
Understanding the Views of Residents - LGA Guidance
Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.
By:
Guy Head
Last updated:
01 Mar 2024
Type:
Guide
0
0
Resource
Better use of data and open data - LGA e-Learning modules
Free e-Learning modules aimed at helping to inform users on the best practices, sources of knowhow and techniques for local authorities to understand the value of the data they collect, re-use it...
By:
Guy Head
Last updated:
01 Mar 2024
Type:
Training
0
0
Resource
Decision-making and accountability (DMA) LGA toolkit
The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve...
By:
Guy Head
Last updated:
04 Mar 2024
Type:
Tool
0
0
Resource
NHS Secondary use of data governance tool
This tool consists of six steps that help care systems to establish robust data governance for integrated care. These steps can be undertaken sequentially to provide an end-to-end solution, or...
By:
Guy Head
Last updated:
01 Mar 2024
Type:
Guide
0
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