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  • Designing services: scoping the transaction (Government Digital Services)
    A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  01 Mar 2024 |
    Type:  Guide
    0
  • Understanding the Views of Residents - LGA Guidance
    Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.  
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  01 Mar 2024 |
    Type:  Guide
    0
  • Better use of data and open data - LGA e-Learning modules
    Free e-Learning modules aimed at helping to inform users on the best practices, sources of knowhow and techniques for local authorities to understand the value of the data they collect, re-use it...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  01 Mar 2024 |
    Type:  Training
    0
  • Decision-making and accountability (DMA) LGA toolkit
    The DMA approach is an organisational design tool from the LGA and partners which establishes the number of layers of management that an organisation needs – and the units within it – to achieve...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  04 Mar 2024 |
    Type:  Tool
    0
  • NHS Secondary use of data governance tool
    This tool consists of six steps that help care systems to establish robust data governance for integrated care. These steps can be undertaken sequentially to provide an end-to-end solution, or...
    Resource |
    By:  thumbnail Guy Head |
    Last updated:  01 Mar 2024 |
    Type:  Guide
    0
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