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  • Resource
    Guidance to support digital transformation of social care (DHSC)
    The What Good Looks Like framework and digital skills framework will support staff, providers and local authorities to benefit from new technology.  Includes a number of 'best practice tools'...
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    Map and understand a user's whole problem (Government Digital Service)
    Guidance on how to process map a service or to understand a user experience across a servive to help redesign and align teams. This also includes some quick wins you might be able to...
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    Digital transformation in government (NAO)
    NAO Report addressing the barriers to efficieny.  
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Report
    0
  • Resource
    Digital transformation – a guide for local government
    Short publication that sets out success factors for digital transformation in LG.  
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Blog
    0
  • Resource
    Culture change in public sector (Insights)
    Article  setting out key considerations and challenges involved with achieving culture change in the public sector  
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Blog
    0
  • Resource
    Digital transformation in local government (CCS)
    A guide to digital transformation for Local Government, including tech procurement templates and information  
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    LGA Workforce and HR support
    LGA resources to work with councils and their partners to help create a workforce able to respond to major changes within the public sector. Broad selection of resources realting to workforce and...
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    Designing services: scoping the transaction (Government Digital Services)
    A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user...
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    Understanding the Views of Residents - LGA Guidance
    Read this guidance to see how you can run more effective resident satisfaction, service specific and 'who reads what' surveys and consultations with your communities.  
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Guide
    0
  • Resource
    Better use of data and open data - LGA e-Learning modules
    Free e-Learning modules aimed at helping to inform users on the best practices, sources of knowhow and techniques for local authorities to understand the value of the data they collect, re-use it...
    By:  thumbnail Guy Head
    Last updated:  01 Mar 2024
    Type:  Training
    0
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