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  • Designing Services: Scoping the Transaction
    A guide to help service design by scoping out the transaction well at the start of the project.  This is part of Design Community's work to ensure government services are designed to meet user...
    Resource |
    By:  thumbnail Juliet Whitworth |
    Last updated:  27 Dec 2019 |
    Type:  Guide
    0
  • Lessons Learned From Five Years of Failure
    A blog on how innovation doesn’t need to be cutting edge. Rather it needs to be simple, useful and to make someone’s day that little bit easier.
    Resource |
    By:  thumbnail Juliet Whitworth |
    Last updated:  27 Dec 2019 |
    Type:  Blog
    0
  • Income Generation For Local Authorities
    There are a range of ways in which local authorities can use their legal powers to generate income. Three ways with significant potential to bring in incoming are charging for discretionary...
    Resource |
    By:  Kaylash Patel |
    Last updated:  23 Dec 2019 |
    Type:  Blog
    0
  • Westminster City Council – Development of a new digital platform and services for Adult Social Care
    How a new Adult Social Care digital platform can help to improve service delivery and efficiency and deliver better outcomes for service users.
    Resource |
    By:  Kaylash Patel |
    Last updated:  19 Dec 2019 |
    Type:  Case study
    0
  • Wokingham Borough Council - implementation of a new operating model
    This document provides the ‘blueprint’ for the delivery of the Future Operating Model (FOM) for Wokingham Borough Council (WBC). It includes a refined business case, an...
    Resource |
    By:  Former Member |
    Last updated:  18 Dec 2019 |
    Type:  Report
    0
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