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  • Resource
    Cornwal Fire and Rescue Service - Emergency Cover Programme
    Case study about how Cornwall Fire and Rescue Service developed a more resilient emergency cover programme.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    Cornwall Fire and Rescue Service - Tri-service support officer
    Case study about the creation of a Tri-service support officer role at Cornwall Fire and Rescue Service.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    Chichester District Council - building services
    Case study about Chichester District Council's building services and asset management.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    Buckinghamshire County and Surrey County Councils - Joint Trading Standards
    Case study about Buckinghamshire and Surrey County Councils' joined up trading standards service.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services - joint call centre
    Case study about Royal Berkshire, Oxfordshire and Buckinghamshire Fire and Rescue Services joint call handling centre.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    Doncaster Council, Barnsley and Rotherham Metropolitan Borough Councils - Environment and Transport
    Case study about Doncaster Council, Barnsley Metropolitan Borough and Rotherham Metropolitan Borough Councils' approach to recycling and re-use.
    By:  thumbnail Liz Copeland
    Last updated:  01 Jul 2019
    Type:  Case study
    0
  • Resource
    London Borough of Barking and Dagenham - Everyone Everyday
    Case study about London Borough of Barking and Dagenham's Everyone Everyday initiative - building a participatory ecosystem.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Babergh and Mid-Suffolk District Councils - Joint Service Hub
    Case study about Babergh and Mid-Suffolk District Councils' joint service hub.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Wycombe District and Aylesbury Vale District Councils - Revenues and Benefits partnership
    Case study about Wycombe District and Aylesbury Vale District Councils' revenues and benefits partnership.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Adur and Worthing District Councils - Rough sleepers support
    Case study about Adur and Worthing District Councils' support for rough sleepers.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    NALC - Digital Mapping Toolkit
    NALC is the National Association of Local Councils.  It is a supporting member organisation for Town and Parish Councils.  This document is a useful guide and summary of the practices and...
    By:  thumbnail Tim Adams
    Last updated:  13 Jun 2022
    Type:  Tool
    0
  • Resource
    Self-Assessment Tool for local authorities to assess their communications strategies and capabilities
    This is a self-assessment capability launched in May 2019 by the LGA to help councils self-assess their strategy and capability in their methods of communications
    By:  thumbnail Tim Adams
    Last updated:  13 Jun 2022
    Type:  Tool
    0
  • Resource
    East Sussex County Council - Friends against scams
    Case study about East Sussex Trading Standards Friends against scams.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Knowsley Metropolitan Borough Council - Better Together
    Case study about Knowsley Council Better Together working in partnership.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Maidstone Borough Council - Report it app
    Case study about Maidstone Council's Report it app.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Hart District Council - Business Support
    Case study about Hart Council's efficient business support.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    North West Leicestershire District Council - waste services
    Case study about North West Leicestershire Council's waste services.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    West Oxfordshire District and Cotswold District Councils - Merged management
    Case study about West Oxfordshire and Cotswold Councils' merged management structure. https://www.westoxon.gov.uk https://www.cotswold.gov.uk
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    City of London - Organisational review
    Case study about City of London's organisational review.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Wycombe District Council - Parking review
    Case study about Wycombe Council's parking review.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Adur and Worthing District Councils - review of procurement
    Case study about Adur and Worthing Councils' scoping review of procurement.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Adur and Worthing District Councils - First joint management
    Case study about Adur and Worthing Councils working in partnership.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Cambridge City, Huntingdonshire District and South Cambridgeshire District Councils - shared IT services - 3C
    Case study about Cambridge, Huntingdonshire and South Cambridgeshire Councils implementing shared IT services. https://www.cambridge.gov.uk http://www.huntingdonshire.gov.uk ...
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Cambridge City, South Cambridgeshire District and Huntingdonshire District Councils - Tri-legal team merger - 3C
    Case study about Cambridge, Huntingdonshire and South Cambridgeshire Councils joining up their legal departments. https://www.cambridge.gov.uk http://www.huntingdonshire.gov.uk ...
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Sevenoaks District Council - Customer focus
    Case study about Sevenoaks District Council improving customer experience.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    South Hams District and West Devon Borough Councils - Organisation redesign
    Case study about South Hams and West Devon Councils integrating back end services. https://www.southhams.gov.uk https://www.westdevon.gov.uk
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Bracknell Forest Borough Council - support service restructure
    Case study about Bracknell Forest Council restructuring their support services.
    By:  thumbnail Liz Copeland
    Last updated:  10 Jun 2022
    Type:  Case study
    0
  • Resource
    Ryedale District Council - Organisational change
    Case study about Ryedale Council's new behaviours based approach.
    By:  thumbnail Liz Copeland
    Last updated:  10 Jun 2022
    Type:  Case study
    0
  • Resource
    Aylesbury Vale District Council - Planning innovation
    Case study about Aylesbury Vale Council's planning innovation.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Birmingham City Council - Innovation in council house building
    Case study about Birmingham City Council's innovation in council house building.
    By:  thumbnail Liz Copeland
    Last updated:  10 Jun 2022
    Type:  Case study
    0
  • Resource
    Wrexham County Borough Council - Customer focused communications
    Case study about Wrexham Council targeting customer-focused communications.
    By:  thumbnail Liz Copeland
    Last updated:  10 Jun 2022
    Type:  Case study
    0
  • Resource
    Cheshire East Council - Self Care Award
    Case study about Cheshire East Council's promotion of self care.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Stafford Borough Council - ForwardHouse
    Case study about Stafford Borough Council's partnership with Staffordshire Women's Aid to develop ForwardHouse refuge.
    By:  thumbnail Liz Copeland
    Last updated:  10 Jun 2022
    Type:  Case study
    2
  • Resource
    Wigan Metropolitan Borough Council - Single view of a child's record
    Case study about Wigan Council's development of a single view of a child's record.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    East Ayrshire Council - Respectful funeral service
    Case study about East Ayrshire Council's funeral services redesign.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Aylesbury Vale District Council - New business model
    Case study about implementing a new business model at Aylesbury Vale Council.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
  • Resource
    Isle of Wight Council - Collaboration with care providers
    Case study introducing a new care assurance framework at Isle of Wight Council.
    By:  thumbnail Liz Copeland
    Last updated:  13 Jun 2022
    Type:  Case study
    0
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