If they're not too arrogant to think that the public sector could ever teach them anything about business; if the new chief executive of the Royal Bank of Scotland means what he says about values; if the board members at Barclays genuinely want to change the way their staff behave – then the banks could learn a lot from the experience of the public sector in changing the culture of an organisation. http://www.publicservice.co.uk/feature_story.asp?id=22045
