Former Member 6 Years yn ôl I have only just read this article Michael, but it is very useful. I'm not sure the 21 listed ways are a surprise at all. I think these scenarios are all known and regularly met, but there is a tendency to only see those that affect us from above. The matrix/columns entries are very easy to identify with, and I think the various role levels will easily recognise the issues raised. In open Leadership discussions the sort of exercise this suggests would be a very valuable one - and while uncomfortable for some, its very identification and the acknowledgement that collaboration, co-operation and competition can be undermined would be a significant step forward in reducing its impact. 2 Reply as... Canslo