Former Member Il y a 9 années An interesting reflection Blair, I think you’re right. I also think another lesson for organisations is that we all need a sense of purpose. People like to have a source of blame, to have focus for the frustrations that they feel they can't have influence over. When there's a period of turmoil, large or small, it can be very unsettling, so to some degree their reaction is natural. If only, however, they'd taken a step back and looked at the bigger picture. I'd imagine harbouring resentment offers the least return for all sorts of reasons, for personal health, for example; while I'm sure gaining a sense of purpose by proactively and positively affecting constructive change offers the best return all-round. 0 Répondre en tant que ... Annuler