How to behave like a leader ( number 27) - Blair McPherson

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How to behave like a leader ( number 27)

Blair McPherson

Published Date8 Years Ago - 1608 Views

 

Leaders give permission to say the wrong thing, open out as opposed to close down discussion and are prepared to manage the emotions stirred up. Leaders put the same emphasise on values as budgets and performance (and are prepared to be challenged where these appear to be in conflict for example staffing levels and budget cuts). Leaders creat opportunities for direct face to face communication as opposed to having messages filtered through middle management . Communication is tailored to the different audiences to make it relevant to their area of work, so the chief executive regular blog is not the way to go but social media does provide staff with the opportunity to ask questions. Leaders model speaking plainly and not skirting round difficult questions this requires courage and confidence.
www.blairmcpherson.co.uk

leadership local government communication social media values performance public sector staff engagement

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