Entries with tag management .

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Blair McPherson
wrote a new blog post
07 Apr 2024 - 15:18

null You’re getting sacked in the morning 

It’s a chant beloved by opposition supporters to taunt rival managers during a bad run of results. It’s even worse if your own supporters join in. Real Madrid supports traditionally wave a white hanky meaning good bye to a manager they wish to see the back off. It’s a powerful message from a full house of 80,000 whistling disgruntled fans.   On the hour, every hour one of the main news... See more
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Blair McPherson
wrote a new blog post
06 Apr 2024 - 14:57

null Resenteeism

Not  every one is lucky enough to love their job but it can’t be good for an organisation to have significant numbers who hate it! Lack of job satisfaction, low morale, a stalled careers, frustrated ambition and jaded, disillusioned professionals. These are concerns for HR as much as individual line managers.  Resenteeism that’s how the Guardian news paper recently referred to the... See more
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Blair McPherson
wrote a new blog post
04 Apr 2024 - 13:30

null What she did was wrong but was the punishment too harsh ?

Mavis had been a care worker in this large 60 bedded traditional residential care home for older people for years. She lived just round the corner. She was a middle aged woman with a family who had the air and look of someone worn down by the daily grind of her life. She was however reliable, never had time off sick and was never late for her shift. She had never indicated any ambitions or even... See more
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Blair McPherson
wrote a new blog post
17 Mar 2024 - 21:18

null Odd , unusual and often bizarre behaviour by managers 

  You have heard the story about the famous Rock band who’s manager placed a rider in the band’s contract that they be provided with a a bowl of M & N’s in their dressing room but with no brown ones. This strange request was seen as an example of rock star Diva behaviour.  How ever there was a serious reason behind this bizarre request. A big rock  band has a large lighting... See more
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Blair McPherson
wrote a new blog post
12 Mar 2024 - 16:02

null Naked person on the bus

It’s apparently a surprisingly common occurrence for London Transport. The unusual may not be a surprise even so there is a big difference between identifying the fridge thief and catching the employee who is defecating on the rear stair well. Personality conflicts are run of the mill but should not be mistaken for systematic bullying, racism or homophobia. Intimate   relationships at... See more
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Blair McPherson
wrote a new blog post
07 Mar 2024 - 16:42

null Depends how you look at it 

Our financial problems are because we are not competitive and we are not competitive because we are inefficient due to a reluctance to embrace new technology and change working practices. Or our failure to take employees with us, invest in up skilling them and rewarding them accordingly has resulted in us being less competitive. Blair Mcpherson former director author and blogger... See more
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Blair McPherson
wrote a new blog post
05 Mar 2024 - 14:18

null No excuses

The football manager who after a disastrous run of results points out that with a relatively small squad, an exceptionally  long list of injuries, including the top score, they have been forced to play inexperienced players from the youth team. Which is true but better to let a friendly journalist point it out in their column than repeatedly trot it out in the weekly press... See more
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Blair McPherson
wrote a new blog post
13 Feb 2024 - 13:25

null But he gets results 

That was always the excuse but was the past about to catch up with him? You know the type their motto better to ask forgiveness than permission. Innovative and creative when it came to finding ways round the recruitment policies and financial procedures. Commanding great loyalty from their team, suspicion from their colleagues and grudging tolerance from senior management.    Even... See more
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Blair McPherson
wrote a new blog post
01 Feb 2024 - 15:12

null First line managers are both the problem and the solution

  First line managers who don’t look after their people or who don’t know how to look after their people undermine an organisation. First line managers who look after their people enhance an organisation. It’s often the difference between happy employees and unhappy employees. Low turnover and high turnover. Good customer service and poor customer service. A well executed strategy and a... See more
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Blair McPherson
wrote a new blog post
12 Jan 2024 - 12:02

null When work becomes meaningless 

Her expectation of work experience whilst still at school were high and unrealistic almost comical to my baby boomer generation but typical of generation G . After the first day she came home complaining that she had been expected to make tea / coffee for everyone and do photocopying! “I know how to make a cup of coffee and work a photocopier” she said indignantly. The rest of the week didn’t... See more
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Blair McPherson
wrote a new blog post
12 Jan 2024 - 11:48

null I never sleep well on a Sunday 

For an increasing number of people the working week starts on a Sunday evening.That’s when they look at their diary for the weekend ahead. It’s when they start to think about work. What needs to be done before which meetings, actions to chase up, reports to write and reports to have read in advance. It’s when people can’t put off any longer checking their emails. Not just the ones they didn’t... See more
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Blair McPherson
wrote a new blog post
10 Jan 2024 - 13:43

null So why do bullies get promoted? 

Bullies as opposed to weak, indecisive or unpleasant managers got to their position of authority because someone,somewhere thought they would be  a good at management. Did they suddenly become shouty and sweary ? Prior to being promoted were they pleasant and supportive? When did they adopt intimidation and public humiliation as management tactics? Were  they always a bully and got... See more
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Blair McPherson
wrote a new blog post
30 Nov 2023 - 14:56

null Bad Bosses cause losses 

To: All managers email From: HR  The organisations response to the current jobs market is to put the emphases on retention over recruitment. Keeping employees happy is now paramount. The biggest factor in job satisfaction is a good relationship with the boss.   Your relationship with your team members is crucial to the organisations smooth journey through the current choppy waters.... See more
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Blair McPherson
wrote a new blog post
23 Oct 2023 - 15:17

null You can identify good managers by how quickly they get promoted. 

A piece of research looking at the impact good managers had on the future careers of their direct reports used an interesting definition of a “ good “ manager. The researchers identified good managers as those who had been rapidly promoted through the ranks in this large multinational organisation. There is a certain logic to this , people who are good at their job get promoted, the better they... See more
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Blair McPherson
wrote a new blog post
13 Oct 2023 - 14:17

null I would do anything out of loyalty but I won’t do that! 

I like to think I was loyal to my manager but if they resigned on a matter of principle I can’t image I would also resign in support. I would do anything out of loyalty but I won’t do that. I will stand by unpopular decisions. I will challenge anyone who criticises the boss/organisation. I will be enthusiastic and positive  even when things are bad. I will stay when others decide they have... See more
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Blair McPherson
wrote a new blog post
22 Sep 2023 - 10:25

null People won’t remember 

“People won’t remember what you said or did, they will remember how you made them feel” – a Maya Angelou    I’m glad people won’t remember what I said because I have contradicted my self many times. I did sort of hope they might remember some of the things I did although obviously not when I got things spectacularly wrong. I can appreciate that as a manager people will remember how... See more
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Blair McPherson
wrote a new blog post
27 Sep 2023 - 12:56

null managers don’t want to be seen as a soft touch 

The policies are progressive, very much in tune with taking employee mental health and well being seriously, but they are not being made use of. At first HR thought managers were simply unaware of the policies so they ran an awareness campaign. The resulting enquiries revealed managers thought it was HR who decided if an individual fitted the criteria. Then there were managers ringing up HR to... See more
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Blair McPherson
wrote a new blog post
05 Sep 2023 - 15:06

null The manager sent the chef out to hear the diners complaints 

The chef stood at the customers table looking very uncomfortable. By his side was the interpreter  The manager was busy hiding. The interpreter spoke to the surprised diners. Surprised because they had made their complaints directly to the manager whose response was an indifferent what do expect me to do about it shrug of the shoulders. The interpreter said .It is important for the chef to... See more
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Blair McPherson
wrote a new blog post
04 Aug 2023 - 12:07

null Creating conflict can be good 

There are plenty of articles on managing conflict but not so many on creating conflict. It common sense that good leaders resolve conflict and that dysfunctional teams are the result of poor leadership. So it may seem strange to claim that effective leadership involves creating an environment that allows even encourages conflict. But a dysfunctional team or organisation is not one that... See more
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Blair McPherson
wrote a new blog post
27 Jul 2023 - 11:03

null Dealing with grief and bereavement in work 

There is always a joker in the pack. The team comedian who interjects flippant remarks into the team briefings. Irritating if you’re the boss, amusing if you’re not. But this joker is not a clown but a gifted professional who often demonstrates unique insight. True they are not impressed by their new line manager and some of those interjections are a veiled criticism . Some one who often feels... See more
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Showing 1 to 20 of 209 entries.