What does Knowledge Hub mean to you? - KHUB Focus

We’ve been having some fantastic conversations with some of you who have been kind enough to spare us a few minutes of your time to tell us what Knowledge Hub means to you (thank you for your insight). We’ll be running a series of blogs to share some of these stories to highlight how others are using it and to give you some ideas on how you can make the best use of Knowledge Hub.

One of the great things about Knowledge Hub is that it means a lot of different things to different people. There are always going to be issues ensuring the functionality suits a range of needs, but we recognise that it’s you – our 180,000 members – that make Knowledge Hub what it is and do its job.

So, what exactly is Knowledge Hub’s job?

Many of us will agree that Knowledge Hub is “a connecting and sharing platform” that is “innovative” and “a great tool for collaboration”. Members join groups for a combination of reasons, and they can clearly define how they use them.
 

With 1,500 groups, all with different purposes and audiences, it’s not surprising to discover that they are used in more than one way. There are groups that focus on providing a place for members to ask questions or a library to share documents and members “dip in and out of it” as and when they need to. Then there are other groups where members are heavily engaged and it’s become a major element to their job role helping to “improve skills” and “increase knowledge”.

Members told us that they primarily use Knowledge Hub to:

• connect with people in a similar role up and down the country
• access a wealth of knowledge
• reach a particular group of people to bounce ideas off
• discuss issues of importance and share learning
• make better use of resources
• pick other people’s brains.

In terms of real benefits, what do members value about their membership to Knowledge Hub groups?

We’d love to hear more about how Knowledge Hub is being used, so if you would like to share your experiences please get in touch by emailing Knowledgehub@capacitygrid.com or add a comment below.