Entries with tag conversation .

thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:12

null The art of conversation

I’m fed up with jargon. Now, don’t get me wrong, I know I have been guilty of using jargon myself in the past, but I’m trying to make a conscious effort not to. When I started this job just over a year ago, I came in wondering if anyone else really knew or cared what the term “knowledge management” meant. It turns out that lots of people don’t – know or care. But what they do care about... See more
null 2
null 0 Comments
null 4152 Views
thumbnail
Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:21

null Connecting with communities through conversations

Did you know...? More than two thirds of online adults are connected to one or more social media platforms. Half of Facebook’s 30 million UK users log on every day. 70 per cent of businesses ignore complaints made via Twitter. However 83 per cent of people who received a response to a complaint via Twitter were positive about that response.       ... See more
null 5
null 0 Comments
null 2742 Views