Entries with tag facebook .

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Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:21

null Connecting with communities through conversations

Did you know...? More than two thirds of online adults are connected to one or more social media platforms. Half of Facebook’s 30 million UK users log on every day. 70 per cent of businesses ignore complaints made via Twitter. However 83 per cent of people who received a response to a complaint via Twitter were positive about that response.       ... See more
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Liz Copeland
wrote a new blog post
12 Jul 2014 - 15:12

null Truth, Trust and Twitter

It was great to see social media high on the agenda for day one of this year’s LGCommunications conference in Birmingham, which I attended on Tuesday. Indeed the first publication I picked up as I arrived was the Government Digital Service’s new publication Social media guidance for civil servants. What’s nice about this is that the actual guidance is only four pages long and in fact... See more
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