I am looking at the explaination for how the quality of application will be judged.
Can someone confirm that I am on the right track. At the moment we look at the number of appeal desisions received in a quarter and the number of applications determined in that quarter to calculate our internal statistics for appeals.
As I understand the quality explaination we will look at the decsions made in a particular 2 year period, then 9 months later, look to see which of those applications appealed (other than about conditions) the calculation is then about no more than 10% of the appeals allowed of those applications determined in the 2 year period.
Have I got that right?
thanks
