Former Member 7 Years Ago Hi! By mobile experience, do you mean the browser version or will there also be an app? Kind regards 1 Reply as... Cancel Liz Copeland Former Member 7 Years Ago Hi Tiina, Thanks for your question. Initially it will be an improved experience using the Knowledge Hub in a browser, but as part of our roadmap next year, we will also be looking at the possibility of a native app. We'll keep you posted on our blog and via the KHub Connects group. Thanks, Liz 1 Reply as... Cancel
Liz Copeland Former Member 7 Years Ago Hi Tiina, Thanks for your question. Initially it will be an improved experience using the Knowledge Hub in a browser, but as part of our roadmap next year, we will also be looking at the possibility of a native app. We'll keep you posted on our blog and via the KHub Connects group. Thanks, Liz 1 Reply as... Cancel
Alex Marshall 7 Years Ago Really pleased to hear about the new updates, looking forward to hearing more about the changes. Thanks Khub team 1 Reply as... Cancel
Former Member 7 Years Ago Delighted to hear about the changes on the way. Using feedback is the best way forward, and it will attract new interest. I look forward to seeing the changes! Its Dec 1st, so here's to a great 2017! John 1 Reply as... Cancel
Former Member 7 Years Ago Great you are delivering improvements - a native app might well be a good idea (it seems to work for LinkedIn), but given the scale of KHub it would be worthwhile carrying out some serious user research before going down the path of developing another platform. There might be other approaches to consider first? I must have missed a lot of the research - did you do it through this group? 0 Reply as... Cancel
Liz Copeland 7 Years Ago Hi Sally, Thanks for your response. I'm sorry you missed the member feedback surveys and focus groups - we did publicise them at the time. We also did a lot of work with the Improvement Service for Scotland. Although this is a significant update in terms of the user experience and interface, we are not throwing the baby out with the bathwater. The things people know and like about Knowledge Hub will be similar and the underlying technology will be an enhanced and upgraded version of what we already use. This means that members will still be familiar with many of the tools, but that their experience of navigating around and interacting with the site will be much improved. I hope this allays some of your concerns, but please do let us know if you have any other queries we can help with. 1 Reply as... Cancel
Former Member 7 Years Ago Previously I was disappointed in KnowledgeHub as a platform for knowledge sharing because of it's "forums" structure, and it's lack of tags to emulate some sort of database. Has that changed yet ? 0 Reply as... Cancel Liz Copeland Former Member 7 Years Ago Hi Patrick, Sorry to hear you've been disappointed with Knowledge Hub. We'd be interested to hear more about your ideas. The forum will be similar, but it should be easier to add a conversation, with less cluttered pages. In fact, the decision about how to structure individual group forums e.g. whether to add categories etc. would normally come from the community itself, as it's down to the facilitator to set these up, so it would usually be based on what makes sense to group members. When it comes to sharing more widely across the platform, I understand what you're saying. I'd also like to see more suggestions of relevant content and people in suitable places and I think the new look and feel will allow for more of this. Knowledge Hub already uses tags to improve the searchability of content and pull blogs into groups, but we would be interested to hear more about how you would like to see them used. You can feedback in the KHub Connects group: https://khub.net/web/khubconnects or contact us direct: support@khub.net Many thanks for your views. Liz 0 Reply as... Cancel
Liz Copeland Former Member 7 Years Ago Hi Patrick, Sorry to hear you've been disappointed with Knowledge Hub. We'd be interested to hear more about your ideas. The forum will be similar, but it should be easier to add a conversation, with less cluttered pages. In fact, the decision about how to structure individual group forums e.g. whether to add categories etc. would normally come from the community itself, as it's down to the facilitator to set these up, so it would usually be based on what makes sense to group members. When it comes to sharing more widely across the platform, I understand what you're saying. I'd also like to see more suggestions of relevant content and people in suitable places and I think the new look and feel will allow for more of this. Knowledge Hub already uses tags to improve the searchability of content and pull blogs into groups, but we would be interested to hear more about how you would like to see them used. You can feedback in the KHub Connects group: https://khub.net/web/khubconnects or contact us direct: support@khub.net Many thanks for your views. Liz 0 Reply as... Cancel
Simon Roberts 7 Years Ago I spotted the other day that there was no button for changing the font style of copied and pasted text. Is this something you could easily include as other similar content platforms have this. 0 Reply as... Cancel Michael Norton Simon Roberts 7 Years Ago Hi Simon There are a number of ways to remove the format of text that has been copied over from websites, word documents etc, so the text becomes standard on the page. There are two paste buttons on the text editor (Paste from Word and Paste as Plain Text) You also have the option to remove the format after you have pasted the text in by selecting Remove format. Cheers Michael 0 Reply as... Cancel
Michael Norton Simon Roberts 7 Years Ago Hi Simon There are a number of ways to remove the format of text that has been copied over from websites, word documents etc, so the text becomes standard on the page. There are two paste buttons on the text editor (Paste from Word and Paste as Plain Text) You also have the option to remove the format after you have pasted the text in by selecting Remove format. Cheers Michael 0 Reply as... Cancel