We all only have a limited amount of time when it comes to facilitating our group. From previous research the average was around 4 hours per week for some of the most active groups.
And The State of Community Management report backs up that the correct types of action by the facilitator can really increase participation rate.
So what are those tasks that you need to do and have to do to maintain and active and thriving online group?
Well that’s why we had an Online Chat all about.
It’s been mentioned many times that as a group facilitator we have to wear many hats to get the job done.
Get Satisfaction has a great infographic called Inside the mind of a community manager to demonstrate this.
But what is the secret to balancing such a variety of activities and roles and what are our hacks for productive task management?
During the discussion we tackled three questions. For group members you can access the full discussion here.
Here’s a quick summary of the discussion
What does your average week look like? Do you have a routine of facilitation tasks to manage your group?
How do you prioritise your tasks and what ones are the important ones?
Do you delegate tasks to other members of the facilitation team and how do you go about it?
If you are a facilitator of a group on the Knowledge Hub and would like to join our next chat you can join at https://khub.net/group/facilitatorscommunity