Get in Touch with Knowledge Hub

Whether you are looking to join a professional network, launch a new community of practice, or need technical help, our team is here to support you. We believe that collaboration is the heartbeat of public service improvement, and we are ready to help you connect.

Help and support enquiries

Our support helpdesk is dedicated to ensuring you have a seamless experience on the platform.

Support Hours

• Managed: Monday to Friday, 08:30 to 17:30 (UTC).
• Exclusions: We are closed on bank holidays in England.

Instant Help & Troubleshooting

Before contacting us, you may find a faster resolution here:

• Forgotten your password? Please use this link to have a password reset email sent to you.
• Email address already registered? Please use this link to have a password reset email sent to you, and you will be able to continue using your registered account. 
• Not received your verification email? This email may have been blocked by your email filters. Please check your junk/spam folder.

Please contact us if:

• you have forgotten your registered email address;
• your account is inactive; or
• you have another help and support inquiry on the khub.net.

Khub.net members only - View our top 10 FAQ's

Contact us by emailing support@khub.net.