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Just because you own a garage doesn’t mean you can fix cars
A friend has just come back from a family holiday in the south of France. They went with another couple and their children who are the same ages.  They stayed at a “gite” complete with a...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  11 Gorff 2018
1
Managing a Diverse Workforce 
On holiday in New York, first night go for a drink in the hotel bar with my son in law. The bar is crowed, we eventually catch the attention of the bartender and I order two drinks where...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  23 Meh 2020
0
Making Safeguarding Personal (MSP) Outcomes Framework and Final Report
Both the Making Safeguarding Personal Outcomes Project Final Report, which describes the work done between November 2017 and April 2018, and the Outcomes Framework are now available will be...
Blog |
Gan: 
Philippa Lynch
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Diweddarwyd ddiwethaf:  05 Gorff 2018
0
INVESTING IN ONLINE COLLABORATION
  Visit our Digital Network page for more info: Viewing this logged in? You can find the page here. Viewing as a guest? Find out more here. Not a member of Knowledge...
Blog |
Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  04 Gorff 2018
0
What #KM Term would you put in Room 101?
  Last week I had the pleasure of attending the Henley Forum event on Advancing Knowledgeable Practice. One of the great session put on was based on the Room 101 concept.  Our host for...
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Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  04 Gorff 2018
0
Simple steps that could help you live to 100
I saw this on the BBC News App and thought it would be useful to share. Simple steps that could help you live to 100   Naples in Florida is trying to help more of its residents live to 100...
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Gan: 
Philippa Lynch
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Diweddarwyd ddiwethaf:  02 Gorff 2018
0
No Sex Please We’re Managers 
Another chief executive has resigned following an investigation which confirmed they were in a consensual relationship with an employee. Ok this was and in the US where it is increasingly common...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  29 Meh 2018
0
Thought for the day 
There are known knowns; that is to say there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  29 Meh 2018
0
Buying new software won’t save you money
This was originally published as the lead article in my weekly email newsletter. If you’d like to get more of this sort of thing on a regular basis, sign up! Most of the stories about...
Blog |
Gan: 
Dave Briggs
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Diweddarwyd ddiwethaf:  28 Meh 2018
2
In 2010 we stoped getting older
Some say it is the greatest achievement of modern society. Others say it is the greatest challenge. I am referring to increased life expectancy over the last 70 years. In resent years the focus...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  25 Meh 2018
0
Crown Office and Procurator Fiscal Service (COPFS) stats on hate crime reported to the Procurator Fiscal in Scotland in 2017-18
Please find the link to the report released by Crown Office and Procurator Fiscal Service (COPFS) last week with details of hate crime reported to the Procurator Fiscal in Scotland in...
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Gan: 
Martin Fotheringham
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Diweddarwyd ddiwethaf:  22 Meh 2018
0
It’s not the huge confrontations it’s the daily skirmishes 
      Why do people behave badly in team meetings? The same manager who is charming and agreeable to partner agencies is abrasive , argumentative and opinionated to colleagues in...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  18 Meh 2018
0
Call for Expert Specialist Commissioning and Market Associate services
The Care and Health Improvement Programme is seeking to expand and diversify its pool of potential suppliers to support local health and care systems.  We are looking for expert, independent...
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Gan: 
Philippa Lynch
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Diweddarwyd ddiwethaf:  15 Meh 2018
0
Lennon and McCartney plus pizzas equals Walk and Talk 
      Jeff Bezos ,the founder and CEO of Amazon states, your  meetings should not be bigger than can be feed by two pizzas. For creative meeting Susan Cain in her...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  11 Meh 2018
0
LA access to delayed transfers of care data
As the monthly situation report on delayed transfers has moved to NHS Digital’s Strategic Data Collection Service platform, local authorities (LAs) will more easily be able to access data...
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Gan: 
Philippa Lynch
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Diweddarwyd ddiwethaf:  11 Meh 2018
0
A picture is worth a thousand words 
The trainer started the session by giving everyone a large piece of plain paper from the flip chart. “I want you to draw what it feels like to work here, just a quick sketch, you have ten...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  08 Meh 2018
0
The knife is also a management tool
The biggest cause of stress is your line manager.The next biggest cause is that awkward git who delights in contradicting what any one else in the team says, doesn’t believe in going with the...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  06 Meh 2018
0
15 reasons why KHub collaboration rocks!
Visit our Digital Network page for more info: Viewing this logged in? You can find the page here. Viewing as a guest? Find out more here. Not a member of Knowledge Hub yet?...
Blog |
Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  06 Meh 2018
0
The digital digest 
If you’re interested in receiving a weekly email with all the best digital transformation content, whether news, opinion or analysis, delivered straight to your inbox, then do sign up for the...
Blog |
Gan: 
Dave Briggs
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Diweddarwyd ddiwethaf:  01 Meh 2018
0
A Joker and a Cheerleader 
Can a joker be taken seriously? Can a manager be friends with those they manage? Is it unprofessional for a manager to show their emotions in public. Should triumphs and disasters be meet with the...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  28 Mai 2018
0
Small things in big boxes
What is the smallest thing you can get into the biggest box? It’s not a quiz question it’s a challenge! Working in Amazon’s massive packaging warehouse involves boring, repetitive and tedious...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  25 Mai 2018
0
Do Social Workers Make a Difference 
Current government recruitment adverts feature a graduate saying “I wanted to make a real difference with my degree teaching allowed me to do this”.  Inspiring teachers, devoted nurses,...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  23 Mai 2018
0
Till Death Us Do Part 
Frail, eighty three year old man found at the foot of the stairs by daughter. From the angle of the body and the position of the head he has clearly stumbled at the top of the stairs and fallen...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  22 Mai 2018
0
Who will make it in management 
It’s difficult to predict who will make a good manager. Past performance in your chosen profession is no guide. Who would have thought that the strident, bolshie young social worker, the bane of...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  19 Mai 2018
0
The Management Delusion 
Every baffled new senior manager goes searching for answers in management/leadership books- but what these authors / management gurus really offer is the reassuring fantasy that there is a formula...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  17 Mai 2018
0
6 Steps to Create Amazing Group Messages/Newsletters for your Members
Getting the results you want from your group message doesn’t have to be a huge endeavor. These six steps will give it a bit of a wow factor and save you time. Step 1 - Decide What Type of message...
Blog |
Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  16 Mai 2018
0
This is how we do things here
Every manager has a philosophy. The best are able to transmit this philosophy so that everyone buys into a particularly way of doing things.  When the philosophy delivers no one questions it...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  12 Mai 2018
0
GOST hunting for career prospects
Over half of my career has been spent in Project Delivery, specifically, Project and Programme ‘planning’ and ‘scheduling’ and I've enjoyed it immensely. When you enjoy something you tend...
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Gan: 
Adrian Davis
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Diweddarwyd ddiwethaf:  11 Mai 2018
0
There are no digital silver bullets
In a fairly complex world, everyone yearns for a simple solution. The one thing they should do to make things better. The single solution to all their problems. Digital transformation is no...
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Gan: 
Dave Briggs
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Diweddarwyd ddiwethaf:  10 Mai 2018
0
So who cares how they do it in the US 
Whenever I read management articles about US companies it is clear to me that the way they do things over there is different. Which is a bit of a problem because management  gurus  and...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  09 Mai 2018
0
“Managers take too much credit when things go well and too much blame when they don’t.“ Brian Clough. 
  The best place to read about leadership and management is not the business section but the sports pages. If you want to understand about performance, if you want to see how big data can be...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  04 Mai 2018
0
I’d be a foolish manager if I didn’t listen to my team
Things are not going well. Moral is at rock bottom. Performance against a number of key indicators has drawn criticism from all quarters. We are at the wrong end of the league table and our...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  01 Mai 2018
0
How can you improve a side whilst selling your best player 
Improving services whilst cutting the budget. It’s seems counterintuitive. It’s the equivalent of improving the team by selling your best players. Generally speaking people including managers see...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  29 Ebr 2018
0
3 tips to organising your forums when you start a new online group
Navigating a new organisational environment or online community can be challenging, particularly when the structure is unclear. My initial experience when starting at a district council highlighted...
Blog |
Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  29 Ebr 2025
0
Alert
The pilot of jet2 fight from Manchester to Las Palmas  (Gran Canaria) makes a joke to the co pilot and then wipes his hands on his trousers. He takes a handkerchief out of his pocket and...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  19 Ebr 2018
0
Managers Behaving Badly 
    Why do people behave badly in management team meetings? The same manager who is charming and agreeable to partner agencies is abrasive , argumentative and opinionated to colleagues...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  17 Ebr 2018
0
Big data and Water Carriers 
  In business it’s all about the numbers. Analysing the huge amount of data businesses are now able to collect is being used to provide fresh insights into performance. But an obsession with...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  12 Ebr 2018
0
What makes a successful multidisciplinary team
  Talent and dedication are not enough. Team work and leadership are essential but recent management research suggests successful teams have something else. Drawing from the example of sport...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  10 Ebr 2018
1
To the mananager who says I don’t need to explain
To the manager who says I don’t need to explain my decisions . I say you do. When things don’t work out, targets are missed and decisions are questioned the manager needs to respond. Simply saying...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  09 Ebr 2018
0
In Praise of Older Managers 
I thought if I hadn’t made it by the time I was 50 then I wasn’t going to make it. The thrusting, ambitious and going places 40 somethings seemed to dominate the top posts. Even words like...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  07 Ebr 2018
0
Confrontational Leadership 
Managers don’t have favourites. Managers don’t castigate individual team members in public. Managers don’t pointedly slight an individual in front of their colleagues. According to received...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  05 Ebr 2018
0
Critical Steps For Building An Online Community
The following is a list of the critical points to consider when embarking on a project or plan to build an online community.  This information is available from previous blog posts I've shared...
Blog |
Gan: 
Stephen Dale
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Diweddarwyd ddiwethaf:  02 Ebr 2018
0
Rewarding self promotion over talent 
Does your organisation recognise and reward talent or does it just think it does? Does it in reality reward self promotion over talent?  In many organisations those who climb the career...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  29 Maw 2018
0
Clever people find ways to cheat 
Perhaps I should rephrase that to cleaver people find ways round the system. I have always been sceptical about the usefulness of IQ in recruitment. Measuring an individual's ability to spot...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  05 Ebr 2018
0
How to impress the Boss
  You creep. Not as easy as you think if you don’t want to alienate your colleagues and lose all self respect. It’s not about agreeing with his or her every word, it’s not about volunteering...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  25 Maw 2018
0
Why high flyers are more likely to crash and burn
  Organisations look to appoint talented and experienced individuals and rarely look at their track record for evidence of resilience. Resilience is the ability to cope with  set backs,...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  22 Maw 2018
1
It’s just an illusion
  We arrived late. The only seats left were on the front row. The man on the stage stopped what he was saying and welcomed us pointing to the empty seats at the front. The spot light was...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  22 Maw 2018
0
This Epidemic of Bullying 
The current epidemic of bulling is evidence of the frequency with which people get into positions of power without acquiring the skills to manage people. It is very worrying that that people can...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  14 Maw 2018
0
Are local public museums a thing of the past?
  As director of Community Services, museums and Libraries came under my portfolio of responsibilities. When it comes to managing a service within a shrinking budget there are many...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  13 Maw 2018
0
Don’t blame the social worker
  It’s all about the context in which you deliver your professional skills. Social work is all about how you treat people. The professional values that underpin social work ,...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  13 Maw 2018
0
What is an essential service? When is a service no longer a safe service? 
  Another council leader discussing the dire budget position of their authority  states they only have enough money for “essential “ services but what is essential? I...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  12 Maw 2018
0
The Three Tricks 
Three tricks endorsed by HR were in the spot light this week. Trick one is  to increase basic pay but at the same time remove paid breaks and enhancements for working on a Sunday. Trick two...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  12 Maw 2018
0
Social Workers Night Out
The football team was made up of social workers, probation officers and their clients. The clients provided the skill, speed and youth, the social workers the organisational skills, transport and...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  09 Maw 2018
0
Assessing leadership 
According to a recent survey of 200 HR managers by Top Employers the best way to assess a manager’s leadership skills is to look at how good their team is. This means assessing team...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  08 Maw 2018
0
Our First Facilitator Welcome Call 
This is the first time we have done something like this and I found it very useful. A big thank you to Mike, Fiona, Ailie, Kyriacos and Dimple. Apologies if I have missed anything obvious. How...
Blog |
Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  08 Maw 2018
0
The Irrational Manager
      We all like to think we are rational decision makers. Senior managers build their careers on their ability to put emotions and bias to one side and carefully way up the...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  27 Chwef 2018
0
How do you maintain momentum after a face-to-face event?
We know that face to face events are a great way of bringing people together. Lots of knowledge and experience will get shared at these events. But for many people that attend a face to face event,...
Blog |
Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  27 Chwef 2018
0
The bad guys in the black hats
    In the old westerns you could always tell the goodies from the baddies by the colour of their stetsons. The bad guys wore black hats. On my social work course there was an...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  20 Chwef 2018
0
The Good, the Bad and the Wiki
This means that every member of your group has the ability to amend the wiki content if they desire. While the potential for mischief exists, wikis can be surprisingly robust, open-ended and...
Blog |
Gan: 
Michael Norton
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Diweddarwyd ddiwethaf:  16 Chwef 2018
0
The Wenger Effect 
The Wenger effect so called after the highly successful manager Arsene Wenger who achieved great success with an innovative system that got the best out of an extremely talented group of...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  15 Chwef 2018
1