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How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  13 Tach 2017
0
A clash of cultures 
          In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  13 Tach 2017
0
Just to make it more interesting
  Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  03 Tach 2017
0
"You can leave the office now"
Am I being sacked? Am I being given permission to leave early? Am I being told the protesters have left? Has the hostage situation come to peaceful end. Was the bomb alert a false alarm? Is this...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  27 Hyd 2017
0
New Knowledge Hub features
The eagle-eyed among you will spot that we made a few changes to Knowledge Hub last night and added some new features. Here are the highlights: Suggested groups On the right hand side of your...
Blog |
Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  25 Hyd 2017
1
Dog lovers will understand
  To a dog we must seem immortal. During your average dogs life time you hardly age at all. Fifteen is a good age for a dog. If you have a dog you will have known the joy of the companionship...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  24 Hyd 2017
0
Under the Knowledge Hub bonnet
If you're reading this you already know that Knowledge Hub is a great tool to help you collaborate. But have you ever wondered how it really all comes together? Over the years Knowledge Hub has...
Blog |
Gan: 
Liz Copeland
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Diweddarwyd ddiwethaf:  24 Hyd 2017
0
Are you cut out to be a senior manager
So you think you have what it takes to be a senior manager in local government.  Here are six questions for any wannabe senior manager. Just select the answers which most closely...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  23 Hyd 2017
0
DfE Pilot Schools Buying Hub
Invitation for schools to sign up to be part of the Department of Education pilot ‘Schools Buying Strategy’   The schools' buying strategy is intended to support...
Blog |
Gan: 
Helen Lumb
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Diweddarwyd ddiwethaf:  19 Hyd 2017
0
The Impact of Automation & AI in the Workplace
Warwick Business School’s Knowledge & Innovation Network (KIN) and Norton Rose Fulbright (NRF) will be facilitating a breakfast briefing during Workplace Week (13-17th November) on the...
Blog |
Gan: 
Stephen Dale
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Diweddarwyd ddiwethaf:  16 Hyd 2017
0
Stranded on Mars
Your Mars rover breaks down, your only hope of getting back to the safety of base is to walk. The group must decide which items to take with them for this perilous journey, they can only take what...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  16 Hyd 2017
0
Ch-ch-ch-changes - turn & face the strain
How do you drive successful change in large organisations?  It’s a challenge facing many across the public sector, often with a focus on the digital transformation of services and ways...
Blog |
Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  18 Hyd 2017
1
How Knowledge Hub saves you money
We, at Knowledge Hub, have always been great believers in the opportunities that online collaboration offers to save the public sector money. But can it really make that much of a difference? ...
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Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  27 Medi 2017
0
Managers Interview questions and answers
  How confident would you be If at your next job interview you knew the questions before they were asked?  Even better what if you had the answers. Working out what the questions will be...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  21 Medi 2017
0
I asked for an armchair and they gave me a lamp shade
You successful make the case for additional resources but instead of the much needed arm chair the board gives you a decorative lamp shade. We are not talking about giving a new look to your old...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  18 Medi 2017
0
The bigger the job the fewer the requirements
  Adverts for top jobs in the public sector stipulate very few requirements. Unlike the long list of essential requirements (skills,knowledge and experience) you find in average recruitment...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  16 Medi 2017
0
Collaboration – the new old buzz word
It’s a general source of frustration in the Knowledge Hub Team that whenever we go to a conference or event, we always hear at least one person say something like… “We need to...
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Gan: 
Knowledge Hub Team
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Diweddarwyd ddiwethaf:  13 Medi 2017
0
1 in 10 men aged 50 have a heart age 10 years older than they are
New analysis from PHE’s Heart Age Test shows many have a heightened risk of a potentially fatal heart attack or stroke. Analysis of 1.2 million test results shows the majority of people...
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Gan: 
Philippa Lynch
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Diweddarwyd ddiwethaf:  12 Medi 2017
0
Can the public ever learn to love social workers?
In books, films ,TV soaps and dramas there are inspirational teachers. Sure there are bad teachers and lazy teachers, well meaning but ineffective teachers but there are also passionate, dedicated...
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Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  13 Medi 2017
0
The more senior the post the fewer the requirements 
  Adverts for top jobs in the public sector stipulate very few requirements. Unlike the long list of essential requirements (skills,knowledge and experience) you find in average recruitment...
Blog |
Gan: 
Blair McPherson
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Diweddarwyd ddiwethaf:  05 Medi 2017
0