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Blog
Odd , unusual and often bizarre behaviour by managers 
  You have heard the story about the famous Rock band who’s manager placed a rider in the band’s contract that they be provided with a a bowl of M & N’s in their dressing room but with no...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  17 Maw 2024
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Blog
Naked person on the bus
It’s apparently a surprisingly common occurrence for London Transport. The unusual may not be a surprise even so there is a big difference between identifying the fridge thief and catching the...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  12 Maw 2024
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Blog
The difference between courteous and helpful 
My recent experience of trying to resolve a problem as a customer has made me realise that the people at the other end of the phone don’t understand the difference between courteous and helpful....
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  07 Maw 2024
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Blog
Depends how you look at it 
Our financial problems are because we are not competitive and we are not competitive because we are inefficient due to a reluctance to embrace new technology and change working practices. Or our...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  07 Maw 2024
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Blog
The problem isn’t AI it’s people
People are teaching AI bad habits. It’s like when your Dad teaches you to drive. People put too much faith in untested technology. People can’t be trusted not to abuse the power and opportunities...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  06 Maw 2024
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Blog
No excuses
The football manager who after a disastrous run of results points out that with a relatively small squad, an exceptionally  long list of injuries, including the top score, they have been...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  05 Maw 2024
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Blog
I thought my job was safe because no one else would want it.
It was a senior manager the restructuring was presented as more of a reshuffle. The boss said he wanted to move people around. He had done this before in responcse to a criss in one area of the...
Gan: 
Blair McPherson
Diweddarwyd ddiwethaf:  24 Chwef 2024
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Blog
February 2024 SysTime
SysTime is STIG's series of interactive seminars. We are currently working our way through the Systems Thinking Toolkit on gov.uk, and this month we focused on Tool 4 in this guide - Behaviour Over...
Gan: 
Katie Gronow
Diweddarwyd ddiwethaf:  22 Chwef 2024
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