The Department for Transport (DfT) explores public perceptions of the use of artificial intelligence to analyse consultation responses and drafting correspondence responses.  

Link: Public attitudes report 

This resource includes: -  

• Using AI in consultations and correspondence (PDF) 
• Using Ai in consultations and correspondence: workshop and interviews guide (PDF) 

Using AI in consultations and correspondence  

Executive Summary  

• Background and summary of methodology  
• Key findings  
• Key insights to take away from this research  

Background  

• Background 
• Research objectives  
• Research methods  
• Sample  

Spontaneous views of AI  

• Overarching views of the use cases  
• Comfort with the use cases  
• Factors affecting views of the use cases  
• Stakeholder views  

Perspectives on Use Case 1: Using AI to analyse consultation responses  

• Public response to use case 1  
• Stakeholder response to use case 1  

Perspectives on use case 2: Using AI to respond to correspondence  

• Public response to use case 2  
• Stakeholder response to use case 2  

Guiding principles of the application of AI 

Using AI in consultations and correspondence (Annex)  

• Recruitment screener  
• Workshop pre-task  
• Workshop PowerPoint presentation  
• Workshop worksheet  
• Discussion Guides