The Vale of Glamorgan’s digital strategy for 2017 to 2020. This strategy focuses on leveraging new technologies to improve customer services.  

Link: Vale of Glamorgan's Digital Strategy 2017 - 2020 

Content: - 

Background 

• The national context  

• The local context  

• Why a digital strategy?  

• The current digital position in the Vale of Glamorgan  

Developing & Delivering our Digital Strategy 

• The strategic framework 

Delivering Our Vision  

• Theme 1: Digital customer service 

• Theme 2:  Digital workforce 

• Theme 3: Digital place 

• Theme 4: Digital collaboration 

• Support activities 

Managing Deliver and Monitoring Progress  

• Managing delivery 

• Monitoring progress