Below are three links to reports about digital exclusion in the UK. The first and second are the original report by the House of Lords and the government's response to the report's recommendations. The third is a useful resource which references the first and second, but offers a more focused and quick overview of the topics.

A paper published by the House of Lords Communications and Digital Committee on digital exclusion:

“The Government aspires to global digital leadership. But it does not have a credible strategy to tackle digital exclusion. This matters. Everything from housing and healthcare resources to banking and benefit systems is shifting online at an unprecedented rate. By failing to take decisive action the Government is allowing millions of citizens to fall behind.”

Link 1: https://committees.parliament.uk/publications/40662/documents/198365/default/

Published:  29 June 2023.

Contents: -

• Chapter 1: Introduction
• Chapter 2: Digital Exclusion
• Chapter 3: The case for intervention
• Chapter 4: Evaluating the Government’s work
• Chapter 5: Affordable internet access
• Chapter 6: Connectivity and coverage
• Chapter 7: Skills
• Chapter 8: Accessible services

The Government’s response to the Communications and Digital Committee’s report on digital exclusion in the UK:

The Government set out their responses to each of the recommendations of the report.

Link 2:  https://committees.parliament.uk/publications/41792/documents/207070/default/

Published: 20 October 2023.

A summary report on digital exclusion in the UK:

This is useful if you’d like a quick overview of the issue.

Link 3: https://lordslibrary.parliament.uk/digital-exclusion-in-the-uk-communications-and-digital-committee-report/

Published: 30 January, 2024.

Contents: -

• What did the committee find?
• What did the committee recommend?
• What was the government’s response?
• How many people are using the internet?