Type
Clirio'r cyfan
Categorïau
Tagiau
Clirio'r cyfan

Ni ddaethwyd o hyd i unrhyw cofnodion

Rhestrau chwilio DDL
Online forms and automation in council tax
Purchasing and implementing APIs to automate council tax back-office processes, starting with change of address. This will enable full end-to-end online processing.
Resource |
Gan:  thumbnail Guy Head |
Diweddarwyd ddiwethaf:  04 Maw 2024 |
Math:  Case study
0
Self-service delivers channel shift in revenues
These two councils aimed to integrate forms and back office systems to allow Revenues and Benefits customers to self-serve. This forms part of our Digital Channel Shift Programme.
Resource |
Gan:  thumbnail Guy Head |
Diweddarwyd ddiwethaf:  04 Maw 2024 |
Math:  Case study
0
Suffolk Council Digital Transformation
Suffolk County Council launched Cassius, their county-wide digital care service in July 2021 delivered in partnership with Alcove and Rethink Partners. This was the culmination of several years of...
Resource |
Gan:  thumbnail Guy Head |
Diweddarwyd ddiwethaf:  04 Maw 2024 |
Math:  Case study
0
Transformation network roundtable: Learnings and opportunities from hybrid working
Coming out of the pandemic many organisations were keen to harness the benefits of hybrid working, but were also acutely aware of the need to ensure workforce wellbeing. This roundtable reflects on...
Resource |
Gan:  thumbnail Guy Head |
Diweddarwyd ddiwethaf:  04 Maw 2024 |
Math:  Case study
0
Engaging residents in new ways with 'We Walworth' – Southwark Council
Traditional forms of consultation were not proving effective at reaching the diverse communities of Walworth, an area of Southwark undergoing rapid change. Working with a range of stakeholders,...
Resource |
Gan:  thumbnail Guy Head |
Diweddarwyd ddiwethaf:  04 Maw 2024 |
Math:  Case study
0