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Blogue
Odd , unusual and often bizarre behaviour by managers 
  You have heard the story about the famous Rock band who’s manager placed a rider in the band’s contract that they be provided with a a bowl of M & N’s in their dressing room but with no...
Par: 
Blair McPherson
Dernière mise à jour:  17 mars 2024
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Blogue
Naked person on the bus
It’s apparently a surprisingly common occurrence for London Transport. The unusual may not be a surprise even so there is a big difference between identifying the fridge thief and catching the...
Par: 
Blair McPherson
Dernière mise à jour:  12 mars 2024
0
Blogue
The difference between courteous and helpful 
My recent experience of trying to resolve a problem as a customer has made me realise that the people at the other end of the phone don’t understand the difference between courteous and helpful....
Par: 
Blair McPherson
Dernière mise à jour:  07 mars 2024
0
Blogue
Depends how you look at it 
Our financial problems are because we are not competitive and we are not competitive because we are inefficient due to a reluctance to embrace new technology and change working practices. Or our...
Par: 
Blair McPherson
Dernière mise à jour:  07 mars 2024
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