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Ghosts in the machine or why things go wrong 
Ghosts in the machine is a phrase to describe why robots behave in an unexpected way and not as programmed. These ghosts aren’t limited to sci-fi .  Some managers and HR professionals...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  24 juil. 2024
0
So you fancy being the new England football manager.
The FA are looking for an exception leader to fill the post of England manager. The advert on their web site is an exercise in brevity.  The job To win a major tournament  ...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 juil. 2024
0
What is “IT” ? 
You’ve either got it or you haven’t got it. And if you’re trying hard to get it you definitely haven’t got it. What is it?  www.blairmcpherson.co.uk 
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 juil. 2024
0
Ghost Busters
Rather than explain why they have suddenly lost interest the previously keen recruiter is ghosting you! What happened to doing the decent thing and giving unsuccessful candidates useful feedback?...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  17 juil. 2024
0
Workload Management 
The UK has a damaging culture of over work with half of employees working up to four days of unpaid overtime a month. Excessive workloads and unrealistic expectations are undermining motivation ,...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  16 juil. 2024
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Dead Zone 
A loud crash came from the managers office next door. Not for the first time the phone had been hurled at the wall with such force as to smash the plastic casing into  so many pieces even...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 juil. 2024
0
Management Cliches
Management cliches that are overused and betray a lack of original thought Helpful Treat people like you would like to be treated Yes managers should be more compassionate  Success is 5%...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  12 juil. 2024
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Strategic staircase or stairway to heaven
Led zeppelin called it a stairway to heaven. Managers talk about a Strategic Staircase. The idea is the same it’s about planning for future success, a success that is unlikely to be realised....
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  13 juil. 2024
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Book -smart v Street wise 
If two people applied for the same management post and one had several years of varied and appropriate management experience but no formal management qualifications and the other had an MBA from...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  12 juil. 2024
0
People seek simple solutions to complex problems but how realistic is this?
The office would be a happy place if it wasn’t for one individual. If it wasn’t for all this bureaucracy we could do the work quicker and better. Every thing was fine before they changed to this...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  08 juil. 2024
0
Sandy Bums 
  Sand in your bits is uncomfortable. Dry sand is easier to brush off than wet ,clingy, sand so let the sun do its work before trying to shake it off.  Away from the beach and back in...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  08 juil. 2024
0
Neutrality policy dialogues
Dr Koko Zhou at UCL is working on a project that explores neutrality-policy perspectives through a systems-thinking approach, focusing on environmental neutrality in carbon emissions (net...
Blogue |
Par: 
Katie Gronow
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Dernière mise à jour:  04 juil. 2024
0
Systems Thinking Interest Group (STIG) Logo Systems Thinking Interest Group (STIG)
When a house is like an organisation
You’ve got the right house but does the furniture fit? It’s a big old house but it has been modernised to a high standard. The kitchen is open plan and big with bi folding doors opening on to a...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  05 juil. 2024
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Grandads are more fun 
Dads are for making you feel safe. Grandads are for Fun. Directors are paternal they are in charge,  in control, giving directions and instructions, having high expectations and can be...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  01 juil. 2024
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Nothing ever happens
 The Martians could landed in the car park and nobody would care so sure are some employees that nothing ever happens to really change things. But that could change now Generation Z are...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  28 juin 2024
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Thanks for the fish
What can dolphins teach us about team work and fun? Dolphin are clever, friendly , eager to please and work well together. In many ways they are like the best version of us apes. Apparently they...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  25 juin 2024
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Slow food, slow service, it’s meant to be that way.
We have come to expect and even demand the service in restaurant to be quick. I am not talking about fast food places I am referring a good quality restaurant not your every day eatery but...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  26 juin 2024
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Peeing in the pool
The pool is your organisation. You know some people are doing it, you just don’t know who or why? “Can’t be bothered “, “No one will notice”, “ Every one does it”. Some even boast  about it....
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  23 juin 2024
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How to Reactivate Inactive Community Members
Dealing with inactive community members is one of the biggest challenges any community manager will face, and it can be the make or break time for the continuation of the community.  As the...
Blogue |
Par: 
Michael Norton
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Dernière mise à jour:  11 juin 2024
1
Online Facilitators Community Logo Online Facilitators Community
How SyFi  helps us understand leadership 
  The fact that it is a spaceship and not an office, the future and not the present, an alien world not our  own,  turns a rather dry review of leadership styles into an...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  10 juin 2024
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The powerless manager 
The manager is a marginal influence. There are very few brilliant managers. Those that are ,are very much the exception. Most just get on with it with varying degrees of competence. They know what...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  08 juin 2024
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Holding feet to the fire
It sounds like a torture technic used by some despicable totalitarian regime. In fact it was a phrase used to describe holding an organisation and its leadership accountable. It certainly conveys...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  08 juin 2024
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Empathy Day
Today is Empathy Day.  Working in the early years sector we focus a lot on the personal, social and emotional development of our children. Helping them to learn the language to express their...
Blogue |
Par: 
Liz Hodgman
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Dernière mise à jour:  06 juin 2024
0
LGA Early Years Logo LGA Early Years
I worked for a cool manager 
There are managers who are bullies and managers who are rising stars , managers who are fence sitters and managers who are innovators. But only a very few managers are truly cool.    If...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  30 mai 2024
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Anger at work
There is road rage, social media vitriol and increasing reports of abuse of shop workers. The public are angry and increasingly willing to express it. But what I want to focus on is office anger,...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  31 mai 2024
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Not up to the job 
I was too trusting  Other people let me down  I didn’t ask the right questions I forgot my values  I didn’t understand the technical stuff but was reluctant to admit it  I...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  27 mai 2024
0
AI Chatbots
Paul Gray and colleagues at Scottish Government Library have created an excellent guide to AI Chatbots and Search Engines.  It'll show you the pros and cons, the dos and don'ts, and the fine...
Blogue |
Par: 
Helen Blockwell
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Dernière mise à jour:  24 mai 2024
0
GKIM Civil Service Live Logo GKIM Civil Service Live
The Smart way to deal with bullies 
A group of Hells Angels roar up to a transport cafe and noisily tumble through the door shoving and pushing each other. There is one customer  a truck driver who has just sat down to eat a...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  24 mai 2024
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School Uniform Donation Appeal 2024
Not every child starts school in August with a new uniform, and this can profoundly impact their self-esteem. Our mission is to ensure that every child experiences the same sense of belonging as...
Blogue |
Par: 
Collette Moran
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Dernière mise à jour:  23 mai 2024
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The fox is in the hen house and other cryptic messages.
The door is open but they insist on climbing through the window  The gardener-my garden is full of weeds the herbicide isn’t working. I need someone to pull them up by their roots.  We...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  23 mai 2024
0
 Talking your way out of trouble
The smooth talker doesn’t make up implausible excuses, like my dog ate my home work or the WiFi went down , they admit their mistakes, apologise and use humour and flattery to get them selves out...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  22 mai 2024
0
Best career advice ever
“I'm giving you a chance to survive this place not a f****ing  career opportunity “  The tattooist of Auschwitz   
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 mai 2024
0
Do we expect too much from the workplace ? 
I was reading an article on how important it was that employees were made to feel they belong. Whilst I agree it is a problem if people feel they don’t fit in or belong in a team or organisation I...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 mai 2024
0
Friends teaching AI to be sarcastic 
  Artificial Intelligence (AI ) like Sheldon has trouble detecting sarcasm. The very brainy Sheldon is like AI very literal. But that could soon change using episodes of US comedies like The...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  17 mai 2024
0
Some of the best solutions come from informal conversations!
Scottish Recovery Network brings together people, services and organisations, across sectors, to create a mental health system that is recovery focused and powered by lived experience. A key part...
Blogue |
Par: 
Christine Muir
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Dernière mise à jour:  15 mai 2024
0
“ We never ever do nice and easy”
 In the  intro to the live version of Proud Mary, Tina Turner says, “ We never ever do nice and easy” she was talking about the energy they put into their performance but if you know...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  19 mai 2024
1
Job Opening: Zero Carbon Council Policy Project Lead
"Are you passionate about climate action and committed to driving change and supporting our internal work on carbon management to become carbon neutral by 2030? We have an excellent...
Blogue |
Par: 
Kunal Prasad
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Dernière mise à jour:  12 mai 2024
0
The best ever episode of Four in a Bed 
Four couples compete to see who has the best value for money B&B. Having been treated fairly by everyone else the couple had an apparently unbeatable 100% final score. Just to be sure of...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  08 mai 2024
0
Spuddle -17 th century
They’re hard working, they put in the hours, no one doubts their commitment. Pity they‘re  useless. Their diary is full of meetings from early morning to early evening. Their mail box is full....
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Par: 
Blair McPherson
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Dernière mise à jour:  05 mai 2024
0
It’s expensive and one day it will work 
It wasn’t Covid. It wasn’t  the War. It wasn’t leaving the EU. It wasn’t the Trade Unions or the Government that brought the largest Local Authority in the country to its knees. It was IT....
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  01 mai 2024
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Intelligent, clever or smart
The problem with calling AI Artificial Intelligence is humans may increasingly mistake it for human intelligence and defer to it attributing intellectual powers to machines that they don’t have....
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  25 avr. 2024
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No experience require but excitement guaranteed
When you’re young, just about to leave school or university isn’t  this exactly what you’re looking for in a first job? This particular recruitment advert was accompanied by a picture of an...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  23 avr. 2024
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Metadata & Asset Discovery - Round 2
Hi All. Thank you for your input into the metadata guidance so far.  In line with your feedback and our most recent session, I have decided to use the blog posts in Knowledge Hub more as a...
Blogue |
Par: 
Kathryn Reynolds
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Dernière mise à jour:  23 avr. 2024
0
Scottish Government Data Transformation Framework group Logo Scottish Government Data Transformation Framework group
Living Well Inverclyde
Funded by the Scottish Government’s Self-Management: Resilience, Recovery & Development Fund and supported by the Health and Social Care Alliance Scotland, Living Well is a new Lifestyle...
Blogue |
Par: 
Bethan Dunsmore
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Dernière mise à jour:  04 oct. 2024
2
Inverclyde Supporting Self Management Community of Practice Logo Inverclyde Supporting Self Management Community of Practice
Internal  relations make the difference
What makes a difference to an organisations success and what makes a difference to a managers effectiveness are the same - internal relations. Strong , positive, supportive internal relationships...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  15 avr. 2024
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I am the Question not the Answer 
Organisations look to leaders for the answers but effective leaders ask questions. Good questions. Good question prompt others to focus on the right things and come up with solutions.  Blair...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  14 avr. 2024
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You’re getting sacked in the morning 
It’s a chant beloved by opposition supporters to taunt rival managers during a bad run of results. It’s even worse if your own supporters join in. Real Madrid supports traditionally wave a white...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  07 avr. 2024
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Resenteeism
Not  every one is lucky enough to love their job but it can’t be good for an organisation to have significant numbers who hate it! Lack of job satisfaction, low morale, a stalled...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  06 avr. 2024
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What she did was wrong but was the punishment too harsh ?
Mavis had been a care worker in this large 60 bedded traditional residential care home for older people for years. She lived just round the corner. She was a middle aged woman with a family who had...
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Par: 
Blair McPherson
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Dernière mise à jour:  04 avr. 2024
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“ Do you know how to land this ?” 
Every air craft needs a pilot for take off and landing  These are the difficult bits of flying. It’s the same with organisations the difficult bits are getting lift off, it requires a lot of...
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Par: 
Blair McPherson
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Dernière mise à jour:  02 avr. 2024
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When management only pretend to care
There is delegation and then there is abdication. Some organisation refer all complaints made to the Chief Executive (CE) back down the line to the responsible manager. So the complainant can find...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  20 mars 2024
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Atamis
I am working in collaboration with two other public sector organisations to address current performance issues with the provider, Atamis. We are keen to understand if any other...
Blogue |
Par: 
Amy Halkyard
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Dernière mise à jour:  18 mars 2024
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Government Commercial Function (GCF) Logo Government Commercial Function (GCF)
Odd , unusual and often bizarre behaviour by managers 
  You have heard the story about the famous Rock band who’s manager placed a rider in the band’s contract that they be provided with a a bowl of M & N’s in their dressing room but with no...
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Par: 
Blair McPherson
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Dernière mise à jour:  17 mars 2024
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Naked person on the bus
It’s apparently a surprisingly common occurrence for London Transport. The unusual may not be a surprise even so there is a big difference between identifying the fridge thief and catching the...
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Par: 
Blair McPherson
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Dernière mise à jour:  12 mars 2024
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The difference between courteous and helpful 
My recent experience of trying to resolve a problem as a customer has made me realise that the people at the other end of the phone don’t understand the difference between courteous and helpful....
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Par: 
Blair McPherson
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Dernière mise à jour:  07 mars 2024
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Depends how you look at it 
Our financial problems are because we are not competitive and we are not competitive because we are inefficient due to a reluctance to embrace new technology and change working practices. Or our...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  07 mars 2024
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The problem isn’t AI it’s people
People are teaching AI bad habits. It’s like when your Dad teaches you to drive. People put too much faith in untested technology. People can’t be trusted not to abuse the power and opportunities...
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Par: 
Blair McPherson
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Dernière mise à jour:  06 mars 2024
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No excuses
The football manager who after a disastrous run of results points out that with a relatively small squad, an exceptionally  long list of injuries, including the top score, they have been...
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Par: 
Blair McPherson
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Dernière mise à jour:  05 mars 2024
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I thought my job was safe because no one else would want it.
It was a senior manager the restructuring was presented as more of a reshuffle. The boss said he wanted to move people around. He had done this before in responcse to a criss in one area of the...
Blogue |
Par: 
Blair McPherson
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Dernière mise à jour:  24 févr. 2024
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February 2024 SysTime
SysTime is STIG's series of interactive seminars. We are currently working our way through the Systems Thinking Toolkit on gov.uk, and this month we focused on Tool 4 in this guide - Behaviour Over...
Blogue |
Par: 
Katie Gronow
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Dernière mise à jour:  22 févr. 2024
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Systems Thinking Interest Group (STIG) Logo Systems Thinking Interest Group (STIG)