Ceredigion County Council’s information communication technology and digital strategy 2018 – 2022. A five-year plan on providing digital services to its customers to improve customer service.  

Link: https://www.ceredigion.gov.uk/your-council/strategies-plans-policies/ict/ 

Contents include: -  

• Introduction 

• External drivers 

• Internal drivers  

• Key objectives  

• Digital transactions  

• Digital partnerships  

• Smart data  

• Customer-oriented design  

• Digital inclusion  

• Digital staff  

• Digital technology