A page dedicated to the digital services that Pembrokeshire offer their businesses and residents. This page has a couple of novel case studies for digital services in the public sector. Pembrokeshire has developed an Alexa Skill app to ease customers’ access to the site through voice search. They also have a Track-it reports function that allows users to follow the progress of online requests and reports without connecting the council.  

Link: Case study: Customer service through Alexa