The Centre for Digital Public Services (CDPS) provides the digital service standards for Wales as part of the Welsh government's strategy for a digital Wales. This guidance sets out the expectation that new or redesigned digital services should meet.  

Link: Digital Service Standards for Wales  

Contents include: -  

Meet user needs 

• Focus on the current and future wellbeing of people in Wales  

• Design services in Welsh and English  

• Understand users and their needs  

• Provide a joined-up experience  

• Make sure everyone can use the service  

Create digital teams  

• Have an empowered service owner 

• Have a multidisciplinary team  

• Iterate and improve frequently  

• Work in the open  

Use the right technology  

• Use scalable technology  

• Consider ethics, privacy and security throughout  

• Use data to make decisions