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LARIA Research Impact Awards Launched - Enter now
How will you make a difference in 2013? That is a question we are asking all our members and the broader research, intelligence and policy community. This will be a key theme running through...
By: 
Neil Wholey
Last updated:  06 Mar 2013
0
Blog
Taking one for the Team
High performing teams are characterized by the sharing of responsibility, actively supporting and occasionally taking it in turns to lead. Team members are not only good at their job they...
By: 
Blair McPherson
Last updated:  06 Mar 2013
0
Blog
Slaying the scary monsters of community engagement
Once upon a time, a long time ago, when the kingdom was plagued with giants and monsters and wicked issues, a wise prince went out and talked to the townsfolk to work out what to do.  And...
By: 
Adrian Barker
Last updated:  27 Feb 2013
1
Blog
What the Banks could learn from the Public Sector
If they're not too arrogant to think that the public sector could ever teach them anything about business; if the new chief executive of the Royal Bank of Scotland means what he says about...
By: 
Blair McPherson
Last updated:  27 Feb 2013
0
Blog
Leaner and greener health and social care
This is my guest blog for LGiU (posted 25th February 2013) in which I set out the contribution of local authorities in general and social care in particular to sustainable health and wellbeing....
By: 
Catherine Max
Last updated:  26 Feb 2013
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Blog
Return of Self-Evaluation Forms (SEFs) and a date for your diary.
Many thanks everyone for returning your SEFs last month.  Over the past month the SEFs have been read, discussed, moderated and collated to develop a sound understanding of...
By: 
James Hempsall OBE
Last updated:  25 Feb 2013
0
Blog
Football managers and leadership lessons
The Guardian ran an article this week on Arsene Wenger’s press conference prior to an important game in the champion’s league. The press conference was news worthy because the Arsenal manager...
By: 
Blair McPherson
Last updated:  22 Feb 2013
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Blog
More management less leadership
The message from the business schools, from management gurus and from Government has been consistent. The public sector must change and this requires leadership. Not just leadership from the top...
By: 
Blair McPherson
Last updated:  20 Feb 2013
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Blog
MBA= Must Be Avioded
You won’t read this article in the professional journals. You won’t find this article in the quality news papers not whilst they run full page adverts and pull out supplements for MBAs. If you...
By: 
Blair McPherson
Last updated:  14 Feb 2013
0
Blog
From Twitter gritter to tweets about streets...
The recent inclement weather has again given councils the opportunity to test how effective Twitter hashtags can be in communicating with residents; providing timely, easy-to-keep-track-of...
By: 
Knowledge Hub Team
Last updated:  13 Feb 2013
0
Blog
Meat pies and tax aviodance it's just business
Some people say if the private sector paid their full tax liability the public sector wouldn’t have to make spending cuts. Some people say what did you think was in those pies at that price? Some...
By: 
Blair McPherson
Last updated:  12 Feb 2013
0
Blog
Take it in turns leadership
The latest idea on leadership from the management gurus is 'take it in turns' leadership. Recognising that the heroic style of leadership – where an individual by sheer force of personality...
By: 
Blair McPherson
Last updated:  11 Feb 2013
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Blog
Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
By: 
Blair McPherson
Last updated:  08 Feb 2013
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Blog
Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
By: 
Blair McPherson
Last updated:  07 Feb 2013
0
Blog
Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
By: 
Blair McPherson
Last updated:  06 Feb 2013
0
Blog
Customer care New York style
Customer care New York style They say New York taxi drivers are the rudest in the world but customer care New York style is best illustrated by their breakfast dinners/experience. I've been...
By: 
Blair McPherson
Last updated:  05 Feb 2013
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Blog
The trials of Heracles
The sixth trial of Heracles was to clean the Augean stables in one day which had years of built up filth which would take the average man ages to clean. However Heracles was not an average man....
By: 
Blair McPherson
Last updated:  01 Feb 2013
2
Blog
Bigging yourself up
The job interview is not the occasion for false modesty, nor is your annual appraisal. These days it not enough to be good at your job you need to tell people just how good you are. Bigging...
By: 
Blair McPherson
Last updated:  31 Jan 2013
0
Blog
A brief history of time management
In the beginning there was time then time grow short so time management was invented. Prioritise- be clear about the difference between urgent and important and only do important ...
By: 
Blair McPherson
Last updated:  29 Jan 2013
0
Blog
Smarter and Harder is for Dummies
If someone tells you to work smarter not harder what are they saying about you? The work has increased by 20% but the staffing has been cut. We are not allowed to authorise over time. We...
By: 
Blair McPherson
Last updated:  28 Jan 2013
0