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Blog
How to make the most of the 10 minutes before hosting a webinar?
If you have ever hosted a webinar for a large group of people then you know about that time slot that starts about 10 minutes before the start time.  For me, It’s the time of...
By: 
Michael Norton
Last updated:  08 Feb 2018
0
Blog
When is a crisis a crisis
We won't make a drama out of a crisis runs a well know advert for an insurance company. The media tell us the NHS is in crisis and the evening news provides the pictures. Beds blocked,...
By: 
Blair McPherson
Last updated:  08 Feb 2018
0
Blog
The Genius is in adding the Egg
Focus groups are a very good way for out of touch senior managers to get answers to questions. Provided they are clear on what the question is. However having found out why things are not going...
By: 
Blair McPherson
Last updated:  06 Feb 2018
0
Blog
When work has no meaning
  More than a third of British workers think their jobs are meaningless. ( survey by YouGov) So either you think your job is meaningless, one of your colleagues does or some of the people you...
By: 
Blair McPherson
Last updated:  06 Feb 2018
0
Blog
Liverpool to measure alcohol consumption in donuts 
Traditionally, alcohol consumption is measured using units: one pint of beer is worth two units, a standard glass of wine is just over two units, and a shot of average strength spirit is one unit. ...
By: 
Philippa Lynch
Last updated:  05 Feb 2018
0
Blog
Showtime for City Zen
The Intelligent Community Forum's annual Global Summit - shifted this year from New York to London - has a special focus on 'Humanizing Data'.  Speakers will include Andrew Carter,...
By: 
David Brunnen
Last updated:  05 Feb 2018
0
Blog
The Moustache Years
  From the age of twenty to my late thirties I had an impressive moustache. Grown in my first year at teachers training college it made me look very hip, it was also an advantage on teaching...
By: 
Blair McPherson
Last updated:  29 Jan 2018
0
Blog
Linking health and care providers in Kent through the UPRN 
Data is playing a central role in efforts to improve public health in Kent. The county council and the clinical commissioning groups for Kent and Medway are seeking insights and strengthening their...
By: 
Philippa Lynch
Last updated:  29 Jan 2018
0
Blog
Evil Joe and Good Joe
Have you ever worked for some one who was a smooth talker, a real charmer, popular, intelligent, cool headed and fearless?  Confident, some would say over confident with a tendency...
By: 
Blair McPherson
Last updated:  29 Jan 2018
0
Blog
Do teams need managers
An article on self managed teams caught my attention.  I've known quiet a few local authority workers who would find the idea of a self managed team very attractive and a lot of managers...
By: 
Blair McPherson
Last updated:  25 Jan 2018
0
Blog
Feeling guilty and doing nothing about it 
A colleague volunteered to assist a PhD student with their research. It involved attending the lab once a day after hours to count out exactly a thousand small ball bearings transferring them one...
By: 
Blair McPherson
Last updated:  23 Jan 2018
0
Blog
Effective for about four hours 
    Most modern employees are effective for about four hours a day the rest is padding and unproductive fretting (US researcher Alex Soojung -Kim Pang "Why you get more done when...
By: 
Blair McPherson
Last updated:  22 Jan 2018
1
Blog
Happy #CMAD for Monday
Monday the 22nd January marks Community Manager Appreciation Day otherwise known as #CMAD on twitter and we wanted to thank all the hard-working community facilitators.  We know it’s not...
By: 
Michael Norton
Last updated:  19 Jan 2018
0
Blog
CCS Tech Pillar - Digital Future Blog
G-Cloud, Digital Outcomes and Specialists, Cyber Security, Quality Assurance and Testing and Crown Hosting withing Crown Commercial Service     A big thank you...
By: 
Kirsty Hinson
Last updated:  12 Jan 2018
0
Blog
Why you need immediate alerts when facilitating your online community
As a Facilitator of any online group or community, you need to know what’s going on. If you don’t keep on top of what’s happening anything could happen. You could miss something important, you may...
By: 
Michael Norton
Last updated:  28 Apr 2025
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Blog
The almost human manager
  In 1970 when studying the effects of the appearance of robots , the Japanese robotics professor   Masahiro Mori discovered something strange was going on . The more human a robot...
By: 
Blair McPherson
Last updated:  05 Jan 2018
0
Blog
Think about your online community as a business
Building an online community is easy, right?  You just press a few buttons on some great new bit of technology and everything happens for you. Everyone is doing it.  Hundreds of...
By: 
Michael Norton
Last updated:  04 Jan 2018
0
Blog
Top tips on the transition from practitioner to manager
    How to decide what to delegate and what to do yourself. How to make your team members feel valued. How to allocate work . How to prioritise. How to retain your professional...
By: 
Blair McPherson
Last updated:  03 Jan 2018
0
Blog
The KHub Year
By: 
Knowledge Hub Team
Last updated:  29 Dec 2017
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Blog
Show a little respect
  So shouted Jose Mourinho  as the opposition celebrated their victory a little too loudly for his liking. Aretha  Franklin spelt it out R E S P E C T . Do we mean deference to age,...
By: 
Blair McPherson
Last updated:  26 Dec 2017
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Blog
Are you preparing for next year?
By: 
Michael Norton
Last updated:  20 Dec 2017
1
Blog
Management cancels Christmas 
  The new chief executive,  is determined to turn things round. The senior managers Christmas meal was an early casualty of the new regime. "We have nothing to celebrate and it...
By: 
Blair McPherson
Last updated:  18 Dec 2017
0
Blog
Connect for a kinder tomorrow – new approaches to loneliness
  ‘Connect for a kinder tomorrow- new approaches to loneliness’ published on 11 December 2017 sets out some thought provoking ideas on how we might be able to create a...
By: 
Philippa Lynch
Last updated:  18 Dec 2017
0
Blog
Simple things interview panels get wrong
        As an experienced recruiter and frequent chair of recruitment panels I am surprised there are not a lot more formal recruitment complaints from both...
By: 
Blair McPherson
Last updated:  16 Dec 2017
0
Blog
The ISO KM Standard Explained webinar
If you're free on the 10th of January between 12:30am and 1:30pm and have an interest in Knowledge Management and Project Management then put aside some time and book your place. Judy Payne a...
By: 
Michael Norton
Last updated:  14 Dec 2017
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Blog
Our gift to you
Our top 5 tips for getting the most out of Knowledge Hub   1. Join groups Knowledge Hub’s groups are where lots of the action happens. They’re the place to be for sharing...
By: 
Knowledge Hub Team
Last updated:  20 Dec 2017
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Blog
Making Safeguarding Personal Outcomes Framework
Making Safeguarding Personal (MSP) is a sector led initiative that aims to develop an outcomes focus to safeguarding work. The Making Safeguarding Personal Temperature Check 2016 included the...
By: 
Philippa Lynch
Last updated:  14 Dec 2017
0
Blog
Make blogging an essential tool in facilitating your group
Growing your group, refreshing your member and keeping everyone in the loop as to what is going on is essential to continued activity and engagement in your online community. Blogging can be a...
By: 
Michael Norton
Last updated:  13 Dec 2017
2
Blog
Managing delayed transfers of care
Delayed transfers of care, sometimes inaccurately referred to as ‘bed-blocking’, occur when a patient is ready to leave hospital but is still occupying a hospital bed. The LGA is...
By: 
Philippa Lynch
Last updated:  11 Dec 2017
0
Blog
Smoking, Drinking and Drugs in Young People Survey Consultation
NHS Digital are undertaking this consultation to find out more about who uses the SDD survey and for what purposes, how useful the survey findings are, and any improvements that could be made....
By: 
Philippa Lynch
Last updated:  15 Dec 2017
0
Blog
Housing Health Cost Calculator
The Housing Health Cost Calculator (HHCC) is a tool for calculating the health costs of hazards in homes, and the savings made where these have been mitigated or significantly reduced. HHCC has...
By: 
Philippa Lynch
Last updated:  11 Dec 2017
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Blog
Delayed discharge funding opened to local authorities
The National Audit Office reported in 2016 that there was an estimated £820m gross cost to the NHS due to approximately 2.7m older patients in hospital who no longer required acute treatment,...
By: 
Philippa Lynch
Last updated:  11 Dec 2017
0
Blog
Are you preparing for the ISO standard for Knowledge Management?
Knowledge Management has been seen by some in the past a thing that other people do or something that technology can solve.  Organisations that have gone down this route probably have failed...
By: 
Michael Norton
Last updated:  08 Dec 2017
0
Blog
Too nice to succeed
The claim that nice mangers can't deliver in a period of prolonged austerity is an insidious one in local government. There are no shortage of examples to contradict this but the debate is...
By: 
Blair McPherson
Last updated:  30 Nov 2017
0
Blog
A brief history of management bullshit
For decades LAs had enjoyed a virtual monopoly on local public services. Then the PM of the day announced that the public didn't care who provided their services as long as they represent...
By: 
Blair McPherson
Last updated:  28 Nov 2017
0
Blog
Are we just distracting ourselves?
While technology may be boosting your productivity in some ways, it could be hurting it in others, We know, in the workplace, there are many distractions.  There are those just in our...
By: 
Michael Norton
Last updated:  20 Nov 2017
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Blog
Back when social work rocked
Back when social work Rocked Don't laughter but when I became a social worker it was seen as a Rock and Roll profession. Righting wrongs, fighting injustice, challenging the system, speaking...
By: 
Blair McPherson
Last updated:  16 Nov 2017
0
Blog
Has grandad got a drink problem?
   Has grandad  got a drink problem?   The baby boomer generation has a drink problem according to the Royal College of Psychiatrists. Dr Tony Rao chair of the substance...
By: 
Blair McPherson
Last updated:  16 Nov 2017
0
Blog
Health & Care Monthly Knowledge Update
The November issue of the Health & Care Knowledge Update form ONS is now available. The latest edition has links to new releases of data including child obesity statistics from the...
By: 
Philippa Lynch
Last updated:  15 Nov 2017
0
Blog
Health Profiles survey
The content of Public Health England's Health Profiles are reviewed annually to ensure that the indicators included are relevant and present a comprehensive overview of health at a local...
By: 
Philippa Lynch
Last updated:  15 Nov 2017
0
Blog
How to abolish complaints
Always keen to take ideas from the world of commerce and business and apply them to local government I was interested to experience how a modern high tech company deals with customer complaints....
By: 
Blair McPherson
Last updated:  13 Nov 2017
0
Blog
A clash of cultures 
          In recent times it has become increasingly common for new leaders of LA's to have a business background. This is seen by many and by the...
By: 
Blair McPherson
Last updated:  13 Nov 2017
0
Blog
Just to make it more interesting
  Can you trust your colleagues let alone partner organisations or those you are contracting with? Why don't people stick to agreements, why do they put short term benefit before greater...
By: 
Blair McPherson
Last updated:  03 Nov 2017
0
Blog
"You can leave the office now"
Am I being sacked? Am I being given permission to leave early? Am I being told the protesters have left? Has the hostage situation come to peaceful end. Was the bomb alert a false alarm? Is this...
By: 
Blair McPherson
Last updated:  27 Oct 2017
0
Blog
New Knowledge Hub features
The eagle-eyed among you will spot that we made a few changes to Knowledge Hub last night and added some new features. Here are the highlights: Suggested groups On the right hand side of your...
By: 
Knowledge Hub Team
Last updated:  25 Oct 2017
1
Blog
Dog lovers will understand
  To a dog we must seem immortal. During your average dogs life time you hardly age at all. Fifteen is a good age for a dog. If you have a dog you will have known the joy of the companionship...
By: 
Blair McPherson
Last updated:  24 Oct 2017
0
Blog
Under the Knowledge Hub bonnet
If you're reading this you already know that Knowledge Hub is a great tool to help you collaborate. But have you ever wondered how it really all comes together? Over the years Knowledge Hub has...
By: 
Liz Copeland
Last updated:  24 Oct 2017
0
Blog
Are you cut out to be a senior manager
So you think you have what it takes to be a senior manager in local government.  Here are six questions for any wannabe senior manager. Just select the answers which most closely...
By: 
Blair McPherson
Last updated:  23 Oct 2017
0
Blog
DfE Pilot Schools Buying Hub
Invitation for schools to sign up to be part of the Department of Education pilot ‘Schools Buying Strategy’   The schools' buying strategy is intended to support...
By: 
Helen Lumb
Last updated:  19 Oct 2017
0
Blog
The Impact of Automation & AI in the Workplace
Warwick Business School’s Knowledge & Innovation Network (KIN) and Norton Rose Fulbright (NRF) will be facilitating a breakfast briefing during Workplace Week (13-17th November) on the...
By: 
Stephen Dale
Last updated:  16 Oct 2017
0
Blog
Stranded on Mars
Your Mars rover breaks down, your only hope of getting back to the safety of base is to walk. The group must decide which items to take with them for this perilous journey, they can only take what...
By: 
Blair McPherson
Last updated:  16 Oct 2017
0
Blog
Ch-ch-ch-changes - turn & face the strain
How do you drive successful change in large organisations?  It’s a challenge facing many across the public sector, often with a focus on the digital transformation of services and ways...
By: 
Knowledge Hub Team
Last updated:  18 Oct 2017
1
Blog
How Knowledge Hub saves you money
We, at Knowledge Hub, have always been great believers in the opportunities that online collaboration offers to save the public sector money. But can it really make that much of a difference? ...
By: 
Knowledge Hub Team
Last updated:  27 Sept 2017
0
Blog
Managers Interview questions and answers
  How confident would you be If at your next job interview you knew the questions before they were asked?  Even better what if you had the answers. Working out what the questions will be...
By: 
Blair McPherson
Last updated:  21 Sept 2017
0
Blog
I asked for an armchair and they gave me a lamp shade
You successful make the case for additional resources but instead of the much needed arm chair the board gives you a decorative lamp shade. We are not talking about giving a new look to your old...
By: 
Blair McPherson
Last updated:  18 Sept 2017
0
Blog
The bigger the job the fewer the requirements
  Adverts for top jobs in the public sector stipulate very few requirements. Unlike the long list of essential requirements (skills,knowledge and experience) you find in average recruitment...
By: 
Blair McPherson
Last updated:  16 Sept 2017
0
Blog
Collaboration – the new old buzz word
It’s a general source of frustration in the Knowledge Hub Team that whenever we go to a conference or event, we always hear at least one person say something like… “We need to...
By: 
Knowledge Hub Team
Last updated:  13 Sept 2017
0
Blog
1 in 10 men aged 50 have a heart age 10 years older than they are
New analysis from PHE’s Heart Age Test shows many have a heightened risk of a potentially fatal heart attack or stroke. Analysis of 1.2 million test results shows the majority of people...
By: 
Philippa Lynch
Last updated:  12 Sept 2017
0
Blog
Can the public ever learn to love social workers?
In books, films ,TV soaps and dramas there are inspirational teachers. Sure there are bad teachers and lazy teachers, well meaning but ineffective teachers but there are also passionate, dedicated...
By: 
Blair McPherson
Last updated:  13 Sept 2017
0
Blog
The more senior the post the fewer the requirements 
  Adverts for top jobs in the public sector stipulate very few requirements. Unlike the long list of essential requirements (skills,knowledge and experience) you find in average recruitment...
By: 
Blair McPherson
Last updated:  05 Sept 2017
0