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Always look on the bright side
Is there a law that says if you’re a senior manager you must always look on the bright side? You would have thought even the most optimistic of those working in health and social care would have...
By: 
Blair McPherson
Last updated:  17 Oct 2013
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Blog
Exit PAs from LAs
Just when Local Authorities are dispensing with PAs the private sector is reinventing the post. Now that managers have lap tops and tablets typing is no longer women's work (Hold my calls, Mr...
By: 
Blair McPherson
Last updated:  14 Oct 2013
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Blog
Find out why the Knowledge Hub is buzzing
It’s great to see such a lot going on in Knowledge Hub at the moment – it’s a real hive of activity. Here’s what happened in September…   15 new groups created on a whole range of...
By: 
Knowledge Hub Team
Last updated:  11 Oct 2013
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Blog
Birthday lunch with the chief executive
Happy Birthday. It’s not everyone who gets to celebrate their birthday with the chief executive.  Well actually it is if you work in a particular audit section of the civil service....
By: 
Blair McPherson
Last updated:  11 Oct 2013
0
Blog
Don't "unnecessarily" annoy the customer
The man who said customer care didn’t matter has had a change of heart. That is if you count a typically dismissive response to a customer survey and a sop to share holders concerns as a change...
By: 
Blair McPherson
Last updated:  08 Oct 2013
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Blog
Gagging for it
The use of gagging clauses in the public sector goes against everything it stands for  There are a lot of unhappy people in the public sector. A lot of managers are doing things they...
By: 
Blair McPherson
Last updated:  04 Oct 2013
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Blog
A warm welcome in Wiltshire
It’s not often you go to place and feel a sense of wellbeing and community spirit the moment you enter the building, but that is exactly how I felt a couple of weeks ago when I was privileged...
By: 
Liz Copeland
Last updated:  02 Oct 2013
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Blog
Stricly come Whitehall
New report out by Open University on relationship between politicians and senior public sector managers makes comparison with ice dancing duo, a delicate mutually dependant partnership and...
By: 
Blair McPherson
Last updated:  04 Oct 2013
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