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Psychometric tests and top jobs
  The treasury select committee was told this week that the disgraced former chairman of the Co Op Bank was appointed to the post because he did better than rival candidates in the...
By: 
Blair McPherson
Last updated:  07 Feb 2014
0
Blog
Accident and Emergency Attendances in England - 2012-13 released today
On January 28, 2014 the Health and Social Care Information Centre released the Accident and Emergency (A&E) Attendance data for 2012-13, taken from Hospital Episode Statistics. This is the...
By: 
Philippa Lynch
Last updated:  29 Jan 2014
0
Blog
My turn to say thank you.
Monday the 27th Jan is a normal day for most people unless you work in the community management environment. This year the 27th was a Monday and this meant it was Community Manager Appreciation...
By: 
Michael Norton
Last updated:  28 Jan 2014
2
Blog
Developing a Mental Health and Wellbeing Intelligence Network (PHE)
The new, yet to be launched, Mental Health and Wellbeing Intelligence Network led by Public Health England is starting to shape some work around information and resources for health and...
By: 
Philippa Lynch
Last updated:  28 Jan 2014
0
Blog
Longer Lives website – looking for your vote and your feedback
Public Health England’s Longer Lives website makes England’s mortality data accessible to everyone.  Launched in 2013 it provides clear visualisation of data on premature deaths across local...
By: 
Philippa Lynch
Last updated:  24 Jan 2014
1
Blog
Positive policing not Positive Discrimination
  You can’t police effectively without the cooperation of the community. It’s a lesson learnt from policing in Northern Ireland where an overwhelmingly Protestant force did not have the...
By: 
Blair McPherson
Last updated:  03 Feb 2014
0
Blog
Making awesome presentations and infographics
A number of examples include: an animated infographic using Prezi for the Budget Consultation 2014/15 (produced with the help of our colleagues in Communications); plus ...
By: 
Si Chun Lam
Last updated:  25 Nov 2014
5
Blog
Mind the Gap: greater collaboration, better open policy making
It is eighteen months now since central government announced reforms to policy making with an action to make ‘open’ policy making the default.  Despite its important role in the process as...
By: 
Sarah Jennings
Last updated:  17 Jan 2014
1
Blog
Feeling under valued looking for a new job?
  According to recruiters this is the time of year when people are most likely to consider applying for a new job.  Could be you don't feel valued by your boss, could be the...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Show your ap-pre-ci-a-tion
It’s that time again.  For that one Monday in January we all say thank you to the facilitators of our communities during Community Manager Appreciation Day Please take a moment to say...
By: 
Michael Norton
Last updated:  16 Jan 2014
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Blog
Scrutiny Meeting Format proposals
Over the past year Broadland has experienced some subtle changes in our Councillor’s responsibilities.  We are used to having “double hatters” whereby a Councillor holds a district and a...
By: 
Stacy Cosham
Last updated:  13 Jan 2014
0
Blog
LG Inform - Jonathan Evans and data
  Thank you, Jonathan for finding the time for this short interview. It will be good to hear about the behind the scenes work that goes on to get all the data into LG Inform. Q. Over the...
By: 
Alexandra Marshall
Last updated:  13 Jan 2014
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Blog
5 New Year Resolutions That Will Make You Less Annoying
Having trouble deciding what your New Year resolution should be? Looking for something challenging, or maybe even life changing? Here’s a few behaviour changes to ponder, any one of which would...
By: 
Stephen Dale
Last updated:  12 Jan 2014
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Blog
Never complain never explain
  Kate Moss is 40. She has been at the top of her profession for 25 years. She has survived scandals, being dropped by her labels and some unwise decisions in her personal life. She says...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
LG Inform - John Gittoes and metrics
  Thank you for your time today John to discuss your role with LG Inform and metrics   Q What is your role within the LG Inform team? I work on the metrics library which is the...
By: 
Alexandra Marshall
Last updated:  09 Jan 2014
0
Blog
Why Sherlock could never be a local government manager
  The smartest people don't get the top jobs. It is possible to be too smart, to be admired but disliked isn't that Sherlock Holmes problem?   Getting a top job isn't about what...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Joining up services has never been more important.
Our wonderful Khub administrator Melissa is always looking for new ways to make this online community tool more interesting.  She approached me a couple of weeks ago to suggest that I write...
By: 
Steven Brandwood
Last updated:  07 Jan 2014
0
Blog
Managing Chaos
  If you work in the public sector you work in a chaotic, turbulent and rapidly changing world. If you are a manager in the public sector then the one skill you need above all others is...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
New year, fresh start
We’d like to start 2014 by wishing all our Knowledge Hub members a very happy new year. We hope you’ve had a great festive season and come back to work feeling refreshed. We’re at the start of...
By: 
Knowledge Hub Team
Last updated:  31 Dec 2013
0
Blog
The 12 days of Knowledge Hub Christmas
What a year it has been. We thought we’d remind you of some of the Knowledge Hub’s highlights over the last 12 months. And what better way to do it than in the words of a well known song…? ...
By: 
Knowledge Hub Team
Last updated:  23 Dec 2013
7
Blog
Health Survey for England 2012
The Health and Social Care Information Centre published the Health Survey for England 2012 main report this morning. The report and tables are available on the HSCIC website: Main Report ...
By: 
Philippa Lynch
Last updated:  19 Dec 2013
0
Blog
Child obesity data for 2012-13 available through LG Inform
National Child Measurement Programme - England, 2012-13 school year data is now available. On 11 December 2013 the Health and Social Care Information Centre (HSCIC) released a report...
By: 
Philippa Lynch
Last updated:  19 Dec 2013
0
Blog
Healthy life expectancy and disability free life expectancy data now available in LG Inform
Data for healthy life expectancy at birth (2009-2011) and disability free life expectancy at 65 (2007-09) is now available through LG Inform. Healthy life expectancy at birth for males and...
By: 
Philippa Lynch
Last updated:  18 Dec 2013
0
Blog
We didn't need all those staff after all
  We didn't need all those staff after all   Call it efficiency, call it outsourcing, call it a purge but it turns out you don't need all those managers. If you outsource...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Measures from the Adult Social Care Outcomes Framework published
The Health and Social Care Information Centre have published measures from the  Adult Social Care Outcomes Framework (ASCOF), England 2012-13, Final Release at:...
By: 
Philippa Lynch
Last updated:  17 Dec 2013
0
Blog
Health Survey for England User Consultation is closing on 30 December
The Health and Social Care Information Centre (HSCIC) is carrying out a public consultation about the future of the Health Survey for England (HSE).  The closing date for this...
By: 
Philippa Lynch
Last updated:  17 Dec 2013
1
Blog
Improving the public's health: a resource for local authorities published by the King's Fund
This resource, published by the Kings Fund pulls together evidence from successful interventions across key local authority functions about ‘what works’ for improving health and reducing health...
By: 
Philippa Lynch
Last updated:  17 Dec 2013
0
Blog
ODNR
  As a social work student on placement I was introduced to the tradition of the Friday lunch time drink. We finished early on Fridays and at lunch time we signed out ODNR (On District Not...
By: 
Blair McPherson
Last updated:  02 Nov 2025
0
Blog
It's a wonderful life v A Christmas Carol
Why do you want to be a social worker, a teacher, a nurse or a manager the interviewer asks and the answer is always the same- to make a difference. I wonder how many would say they achieved that...
By: 
Blair McPherson
Last updated:  05 Nov 2025
0
Blog
LG Inform - Ian Carbutt, looking forward, looking back
  Exciting blog this week from Ian Carbutt, the programme manager for LG Inform, who we have prised away from his desk to explain what has been going on with LG Inform this year and what...
By: 
Alexandra Marshall
Last updated:  10 Dec 2013
0
Blog
Mandela Day
    As the world says goodbye to a great campaigner for social justice, it makes us all reflect on the small things we do, and could do, to improve the lives of others in our...
By: 
Knowledge Hub Team
Last updated:  09 Dec 2013
0
Blog
The drive for equality and diversity
The snowy white peaks that range across the NHS has been the subject of recent articles in the HSJ. Those urging the NHS to have a more diverse group of leaders do so on the assumption that...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
A simple test of corporate culture
  Are we as one? Do managers speak as one? Do staff behave as one? Do we all know what we are doing? In other words how strong is the corporate culture? This is a question that gets asked...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Labrador or Rottweiler
  Which is the better dog a Labrador or a Rottweiler? Its a ridicules question one makes an excellent guard dog the other is ideally suited to be a guide dog. So it makes no sense to...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Man of the people
The mayor of Toronto and leader of the council takes "recreational"drugs, gets drunk, sexually harasses staff, has shouting matches with colleagues and swears at the public. His behaviour is...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Just doing enough
The politicians and certain sections of the media would have us believe the world is divided into strivers and the skivers.  In my experience both exist in the world of work but they are the...
By: 
Blair McPherson
Last updated:  19 Jan 2014
0
Blog
Tellmescotland Apps Launch
Tellmescotland Apps Launch Tom McHugh, Programme Manager, Improvement Service tellmescotland.gov.uk is Scotland’s portal for Public Information Notices.  It is the first in the UK and...
By: 
Tom McHugh
Last updated:  12 Nov 2013
0
Blog
Transferable skills and the shock of the new
It is becoming increasingly obvious that the financial crisis is dramatically changing the way the public sector looks.  Many outside the public sector and some inside consider that...
By: 
Blair McPherson
Last updated:  11 Nov 2013
2
Blog
Smackdown
Originally a wrestling expression that has worked its way into American politics and will no doubt end up being adopted by business because in the USA they love their sporting metaphors. ...
By: 
Blair McPherson
Last updated:  08 Nov 2013
0
Blog
Did you ask yourself these questions before going live?
Before you start an online group, I would recommend that you ask yourself these 5 questions Do you have a clear purpose and value proposition for all involved? Do you have dedicated and...
By: 
Michael Norton
Last updated:  07 Nov 2013
0
Blog
To build you must first demolish
If you cut the budget by 50 percent over five years then you are no longer looking at making savings in services you are talking about re building something smaller, more economical and in the...
By: 
Blair McPherson
Last updated:  05 Nov 2013
0
Blog
Do managers lack compassion?
Public sector senior managers have been accused of being obsessed with hitting performance targets and making budget savings indifferent to the impact on people. So do public sector managers lack...
By: 
Blair McPherson
Last updated:  01 Nov 2013
0
Blog
Don't just blame the tech, ask yourself did you get the purpose right?
I've seen roll outs of different technology including SharePoint , Microsoft Office , CRM, Clarity Project Management etc, etc.   And you always hear the same comments, I don't like it,...
By: 
Michael Norton
Last updated:  31 Oct 2013
2
Blog
Man management is a funny old game
Sir Alex Ferguson confirms in his new book that former prime minister Tony Blair asked him “what you would do if your best player wouldn’t do what you wanted him to”. Ferguson answered “get rid...
By: 
Blair McPherson
Last updated:  30 Oct 2013
0
Blog
#OurDay 2013 highlights
Thank you to everyone who made #OurDay 2013 a huge success. It was great to see lots of people and organisations taking part and helping to showcase the broad range of services local...
By: 
Knowledge Hub Team
Last updated:  29 Oct 2013
1
Blog
Educating Yorkshire
What's it like to be a teacher in today's state schools? What's it like to be a pupil in 2013? We all went to school and many of us are parents of school children so we all think we know...
By: 
Blair McPherson
Last updated:  28 Oct 2013
0
Blog
Department for Transport, English Road Safety Comparison profiles
Interventions to reduce road traffic collisions and casualties should be considered alongside other health improvement activity, such as increasing physical activity, reducing obesity through...
By: 
Philippa Lynch
Last updated:  23 Oct 2013
0
Blog
'What about YOUth?' survey of 15 year olds reporting at LA geography
Sponsored by the Department of Health, and run by the Health and Social Care Information Centre (HSCIC) the “What about YOUth?” survey will address a range of factors, such as smoking, emotional...
By: 
Philippa Lynch
Last updated:  24 Oct 2013
1
Blog
Boosting the profile of Scrutiny
Scrutiny is not the most ‘sexy’ subject even in local Government; it comes with all types of stigmas and perceptions.  One of my appraisal targets is to boost the profile of our local...
By: 
Stacy Cosham
Last updated:  21 Oct 2013
2
Blog
Our #OurDay favourites!
#OurDay 2013 was a great success with 3,500 contributors, nearly 11,000 tweets and an amazing reach of 3 million. All across the land councils took to Twitter to tell the local government story....
By: 
Knowledge Hub Team
Last updated:  18 Oct 2013
1
Blog
Mothers coming to stay
Policy clarification on health secretary’s speech on care of elderly relatives (18/10/2013). James Hunt the health service minister surprised his audience today by appearing to announce a new...
By: 
Blair McPherson
Last updated:  18 Oct 2013
0
Blog
#Ourday 2013 Infographic
Look out for more reflection on #ourday very soon To download a larger pdf version please use this link
By: 
Knowledge Hub Team
Last updated:  18 Oct 2013
3
Blog
Always look on the bright side
Is there a law that says if you’re a senior manager you must always look on the bright side? You would have thought even the most optimistic of those working in health and social care would have...
By: 
Blair McPherson
Last updated:  17 Oct 2013
0
Blog
Exit PAs from LAs
Just when Local Authorities are dispensing with PAs the private sector is reinventing the post. Now that managers have lap tops and tablets typing is no longer women's work (Hold my calls, Mr...
By: 
Blair McPherson
Last updated:  14 Oct 2013
0
Blog
Find out why the Knowledge Hub is buzzing
It’s great to see such a lot going on in Knowledge Hub at the moment – it’s a real hive of activity. Here’s what happened in September…   15 new groups created on a whole range of...
By: 
Knowledge Hub Team
Last updated:  11 Oct 2013
0
Blog
Birthday lunch with the chief executive
Happy Birthday. It’s not everyone who gets to celebrate their birthday with the chief executive.  Well actually it is if you work in a particular audit section of the civil service....
By: 
Blair McPherson
Last updated:  11 Oct 2013
0
Blog
Don't "unnecessarily" annoy the customer
The man who said customer care didn’t matter has had a change of heart. That is if you count a typically dismissive response to a customer survey and a sop to share holders concerns as a change...
By: 
Blair McPherson
Last updated:  08 Oct 2013
0
Blog
Gagging for it
The use of gagging clauses in the public sector goes against everything it stands for  There are a lot of unhappy people in the public sector. A lot of managers are doing things they...
By: 
Blair McPherson
Last updated:  04 Oct 2013
0
Blog
A warm welcome in Wiltshire
It’s not often you go to place and feel a sense of wellbeing and community spirit the moment you enter the building, but that is exactly how I felt a couple of weeks ago when I was privileged...
By: 
Liz Copeland
Last updated:  02 Oct 2013
0
Blog
Stricly come Whitehall
New report out by Open University on relationship between politicians and senior public sector managers makes comparison with ice dancing duo, a delicate mutually dependant partnership and...
By: 
Blair McPherson
Last updated:  04 Oct 2013
0