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Equality and the public sector
Can we still afford equality? The government doesn't think so. It certainly thinks we can't afford the Equality and Human Rights Commission – that's why they cut its budget from £70m to £17m and...
By: 
Blair McPherson
Last updated:  08 Feb 2013
0
Blog
Customer care B*****d style
The best selling management books, the management gurus who write them and the management consultants who quote from them all agree. Successful businesses treat their customers right. It makes...
By: 
Blair McPherson
Last updated:  07 Feb 2013
0
Blog
Customer care Gangnam style
It’s everywhere and every ones doing it, it’s an internet sensation, it’s simply to do easy to copy and everyone is talking about it. It’s customer care gangnam style Any organisation can do...
By: 
Blair McPherson
Last updated:  06 Feb 2013
0
Blog
Customer care New York style
Customer care New York style They say New York taxi drivers are the rudest in the world but customer care New York style is best illustrated by their breakfast dinners/experience. I've been...
By: 
Blair McPherson
Last updated:  05 Feb 2013
0