The 2024/25 Transformation Plan – Coventry City Council

Created By:  thumbnail Guy Head
Last updated: 19 Dec 2024
Case study

The 2024/25 Transformation Plan, sets out a clear vision for how we want to operate and approach service design and delivery. It provides a framework to guide the continuous improvement of our services, to ensure our Council is as resilient as it can be in an ever-changing financial landscape.

Our approach to transformation is unlike many other councils’ - where many are making cuts, we are focusing on building our city up, thinking about the challenges our residents face and taking an honest look at how we approach each of our services, so they are delivered in the most efficient and effective way.

The projects detailed within this document are just the start of our transformation journey. Providing a foundation for us to grow and develop our wider transformation approach, so we can build on our innovative and forward-thinking culture during 2024/25 to harness the creativity and knowledge of all our people, and continue to evolve, while providing the best outcomes for all.

Download and print a copy of the Transformation Plan [https://www.coventry.gov.uk/downloads/download/7948/2024-25-transformation-plan]

Coventry City Council's 2024/25 Transformation Plan will guide the radical transformation of how services are effectively targeted and delivered to residents and communities during the 2024/25 financial year.

Category: Change approach Characteristics Critical success factors Data maturity Local government services