appropriate sponsors and managers, not by the program/project manager
Business Ownership
A benefit is a measurable improvement resulting from an outcome which is perceived as an advantage by a stakeholder.
Measurable
Benefits must be aligned to the organisation’s strategic goals.
Strategic Alignment
Benefits must be measurable and evidence-based in order to demonstrate that an investment provides value.
Evidence-based
Benefits need to be first understood as outcomes. Benefits are the reason an investment is made.
Outcome-based